Valon

Mortgage Hazard Insurance Specialist

Valon

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $22 - $26 per hour

Job Level

Junior

About the role

  • Monitor insurance coverage on all properties within the mortgage portfolio to ensure compliance with investor guidelines (e.g., Fannie Mae, Freddie Mac, FHA, VA).
  • Review and verify hazard insurance documents for completeness, accuracy, and appropriate coverage amounts.
  • Track and process insurance renewals, cancellations, and reinstatements.
  • Disburse hazard insurance premiums from escrow accounts in a timely manner.
  • Coordinate force-placed insurance when borrower-provided coverage lapses, ensuring compliance with applicable laws.
  • Respond to borrower inquiries regarding insurance coverage, disbursements, and escrow accounts.
  • Work closely with insurance companies, agents, and vendors to resolve discrepancies and update records.
  • Maintain accurate records of insurance policies and track status in the servicing system.
  • Support the escrow analysis process with up-to-date insurance premium data.
  • Collaborate with Loss Draft and Claims departments on insurance claim-related issues.
  • Assist in audits and regulatory reporting as required.
  • Other duties as assigned

Requirements

  • Experience working in a mortgage servicing, property insurance, or escrow-related environment
  • Familiarity with escrow accounts and lender-placed insurance processes
  • Knowledge of servicing systems like Black Knight (MSP), or similar platforms
  • Exposure to investor guidelines from Fannie Mae, Freddie Mac, or FHA/VA
  • Experience communicating with insurance carriers or an understanding of insurance declarations and coverages
  • Career interest in compliance, operations, or mortgage servicing
  • High school diploma or equivalent required
  • At least 1 year of work experience in a professional environment (e.g., customer service, administrative support, insurance, banking, or real estate)
  • Strong attention to detail and organizational skills
  • Proficient with Google Suite
  • Excellent verbal and written communication skills
  • Ability to prioritize tasks and work in a fast-paced environment
Benefits
  • Compensation: competitive salary and 401k plan
  • Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
  • Food & meals: in-office snacks and drinks, and Bagel Fridays
  • Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
  • Grow together: Company-wide orientation for you to successfully onboard, and other learning & development opportunities including regular review cycles that feature 360 degree feedback
  • Generous time off: 17 days paid time off, sick days, and 11 company holidays
  • Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
insurance coverage monitoringhazard insurance document reviewinsurance premium disbursementforce-placed insurance coordinationescrow analysisaudits and regulatory reportingservicing systemsinsurance declarations knowledgemortgage servicing experienceproperty insurance knowledge
Soft Skills
attention to detailorganizational skillsverbal communicationwritten communicationtask prioritizationcustomer servicecollaborationproblem-solvingtime managementadaptability
Certifications
high school diploma or equivalent