Director of Default Asset Management – Claims
Valon
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $136,000 - $184,000 per year
Job Level
Lead
About the role
- Own end-to-end oversight of claims filing, property preservation, conveyance, invoice management, credit bureau reporting, and year-end reporting, and REO asset management operations
- Develop and execute a strategy to streamline and scale workflows in line with investor, insurer, and regulatory requirements
- Lead, mentor, and develop high-performing teams with a strong focus on accountability, efficiency, and compliance
- Partner with Product and Engineering to drive automation and technology-driven solutions that reduce manual work and increase accuracy
- Serve as SME for all things related to conveyance timelines, claims, property preservation processes, and investor reimbursement protocols
- Maintain audit readiness and ensure timely, accurate claims submissions to maximize recoverability and minimize curtailments
- Monitor key metrics (conveyance timelines, claim recovery rates, REO timelines/costs, etc.) and report on performance to leadership and investors
- Stay current with evolving GSE/insurer guidelines and industry best practices
Requirements
- 8+ years of experience in mortgage servicing with deep expertise in claims, property preservation, and REO management
- 3+ years in a leadership role with proven experience building teams and scaling operations
- Strong knowledge of investor/insurer guidelines, timelines, and recovery protocols
- Experience partnering with cross-functional teams to deliver process improvements and system enhancements
- Data-driven decision-maker with a knack for identifying risks, inefficiencies, and opportunities for automation
- Comfortable operating in a fast-paced, ambiguous startup environment
Benefits
- Competitive salary and 401k plan
- Comprehensive medical, dental, & vision benefits
- Pre-tax deductions for public transportation, rideshare services, and parking expenses
- Company-wide orientation and learning & development opportunities
- Flexible paid time off, sick days, and 11 company holidays
- 12 weeks fully paid off for both birthing and non-birthing parents
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims filingproperty preservationconveyanceinvoice managementcredit bureau reportingREO asset managementworkflow automationdata analysisperformance metrics monitoringaudit readiness
Soft skills
leadershipmentoringteam buildingaccountabilityefficiencycompliancecross-functional collaborationdata-driven decision makingrisk identificationadaptability