Valneva

Medical Information Manager – m/w/d

Valneva

full-time

Posted on:

Location Type: Hybrid

Location: Vienna • 🇦🇹 Austria

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Salary

💰 €52,000 per year

Job Level

Mid-LevelSenior

Tech Stack

Google Cloud Platform

About the role

  • Serve as a medical consultant between Valneva and its customers regarding medical information, technical complaints, and pharmacovigilance activities, ensuring scientific integrity and regulatory compliance
  • Represent Valneva’s medical and scientific expertise for assigned products and relevant therapeutic areas, including development-stage products
  • Manage global customer service inquiries: triage and handle medical queries, drug safety topics, and quality complaints in line with applicable SOPs
  • Provide, document, and track medical/scientific information related to assigned and development products, ensuring accurate scientific communication
  • Collaborate with internal departments and external partners involved in medical information, pharmacovigilance, and quality assurance
  • Support with the implementation of AI-driven digitalization of Medical Information Service
  • Support with the creation of FAQ documents and training materials
  • Deliver product training sessions for external partners and internal teams
  • Prepare quarterly medical information reports and statistics, incorporating data from both internal sources and external collaborators
  • Conduct literature reviews and screen travel sites for relevant medical information articles (as backup)
  • Act as back-up for Head of Global Medical Information

Requirements

  • University degree in Immunology, Pharmacy, or Life Sciences with relevant professional experience
  • At least 3 years of experience in pharmacovigilance and/or medical information
  • Solid understanding of GCP, GVP, and applicable regulatory frameworks
  • Excellent verbal and written communication skills in German & English (further languages as a plus)
  • High level of commitment, reliability, and attention to detail
  • Results-driven mindset with a strong sense of urgency
  • Ability to work independently and a strong willingness to learn and grow
  • Confident in representing Valneva and sharing expert knowledge on assigned products and therapeutic areas
  • Strong problem-solving skills, analytical thinking, and a solution-oriented approach
  • Adaptable and flexible in a fast-paced, dynamic, and internationally connected environment
  • Open-minded, proactive, and collaborative team player
Benefits
  • Work Life Balance: Flexitime & Compensation days
  • Financial perks: Performance-related bonus & Lunch vouchers
  • Lifelong learning: Unlimited access to LinkedIn Learning & German/English courses for free
  • Health & Wellbeing: Free access to sports and fitness activities via myClubs & Office Massages

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
pharmacovigilancemedical informationGCPGVPliterature reviewsdata analysisscientific communicationtraining developmentcustomer service managementquality assurance
Soft skills
verbal communicationwritten communicationattention to detailresults-drivenproblem-solvinganalytical thinkingadaptabilitycollaborationindependenceproactivity
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Posted: 3 days agoSource: join.com