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Valmet

Tissue Machine Service Manager

Valmet

Manager of Tissue Services overseeing operations and sales in North America for Valmet. Focused on effective project execution, customer satisfaction, and profitability targeting in the tissue industry.

Posted 7/22/2026full-timeThunder Bay • Wisconsin • 🇺🇸 United StatesSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing and developing tissue services, with a strong focus on sales and gross profit in North America. Proven ability to formulate and execute business plans, coordinate customer relations, and oversee technical sales support in the tissue industry.

Highest-signal resume keywords
Tissue Services ManagementSales ExperienceBusiness PlanningTechnical Sales SupportCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
B.S. Degree in EngineeringTechnical Work ExperienceSales Strategy DevelopmentMarket AnalysisProject Management
Soft Skills
LeadershipCommunicationTeam CoordinationProblem Solving
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Tissue IndustryCustomer ContactField Erection SupervisionMaintenance AuditsInstallation Projects

About the role

Key responsibilities & impact
  • Manages and develops tissue services for customers in North America
  • Formulates a business plan for Tissue Services in North America and executes the main elements of the plan as approved by the Tissue Business Line Management
  • Responsible for the Sales and Gross Profit of Tissue Services in North America
  • Direct responsibility for own TM SER service functions and management oversight of shared activities in the region
  • Responsible for sales and execution of TM SER service products delivered directly to the mills
  • Provides sales support and oversees mill maintenance audits and studies and Tissue Service Agreements in the Region
  • Provides sales support and execution for selected installation projects for TM SER delivered equipment and components in the region
  • Identifies development opportunities and plans for TM SER to further consolidate and grow Tissue Services in North America
  • Co-ordinates customer and business aspects of Tissue Services performed by other Valmet shared resources in North America
  • Manages field erection supervision resources for TM SER projects in the Region
  • Participates in setting annual targets for the Regional Sales Managers as well as bi-weekly participation in sales meetings
  • Provides resources and planning for technical sales support for Tissue services in the region
  • Provides direction and management oversight to the Service Sales team leader
  • Assists the TM SER sales organization in North America to close orders for TM SER services and capital projects as may be requested
  • Acts as the North American region representative on the Global Tissue Services management team
  • Serves as a member of the TM SER North America Management Team

Requirements

What you’ll need
  • B.S. degree in related engineering or scientific discipline or equivalent technical work experience in the tissue industry
  • Eight years experience in related technical field including sales experience involving direct customer contact
  • Experience in the tissue or industry
  • Exposure to foreign markets, customers and business practices
  • Must have valid driver's license
  • Ability to travel with little or no prior notification

Benefits

Comp & perks
  • Excellent opportunity to contribute to our success
  • Variety of local benefits
  • Up-to-date work tools
  • Range of learning opportunities
  • Flexible work arrangements
  • Generous wage and benefits package including a 401k with company match and company-funded pension