ValidaTek, Inc.

Network Administrator III

ValidaTek, Inc.

full-time

Posted on:

Location Type: Remote

Location: Remote • Mississippi • 🇺🇸 United States

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Salary

💰 $80,000 - $100,000 per year

Job Level

Mid-LevelSenior

Tech Stack

AWSCloudOracleServiceNowSplunkSQL

About the role

  • Receive and resolve escalated incidents from Tier 1 and Tier 2 within SLA targets.
  • Perform advanced troubleshooting across: Network: Cisco DNAC, SolarWinds, Meraki, VeloCloud SD-WAN, Wireshark, Voice/Video: Cisco Unified Communications Manager (CUCM) for Polycom and telecom systems.
  • Datacenter: Dell OpenManage, Microsoft Exchange Server Profile Analyzer, NetBackup, Symantic Command Central, Tivoli.
  • Applications/Databases: Oracle Enterprise Manager, Oracle Golden Gate, Oracle Grid Control, Microsoft SQL, SCCM.
  • End-User Performance: Aternity monitoring.
  • Cloud: AWS infrastructure and services, compute, and storage resources in AWS.
  • Lead root cause analysis for high-severity incidents, documenting findings and corrective actions.
  • Use Splunk for log analysis, event correlation, and proactive detection of anomalies across on-premises and AWS environments.
  • Assist in engineering projects, upgrades, and integrations of enterprise monitoring and management tools.
  • Implement AIOps and automation initiatives to improve incident detection, correlation, and resolution.
  • Collaborate with the Performance & Analytics team to analyze trends and identify proactive remediation opportunities.

Requirements

  • 5+ years of IT operations experience in a large enterprise, cloud, or federal environment.
  • Active DHS or USCIS suitability clearance is preferred.
  • Proven experience troubleshooting advanced network issues and performing full-path analysis across WAN/LAN and AWS cloud environments.
  • Service Management experience, with familiarity in ITIL and/or CMMI frameworks.
  • Expertise in enterprise monitoring tools (e.g., SolarWinds, Cisco Prime, Riverbed, New Relic, SCOM, Splunk).
  • Hands-on experience with AWS services and associated monitoring/troubleshooting practices.
  • Experience with database and application monitoring (Oracle, SCCM, New Relic).
  • Skilled in capacity and performance monitoring for enterprise and cloud systems.
  • Strong trouble ticket management skills (ServiceNow preferred).
  • Flexible and adaptable to the dynamic demands of a 24/7 operations environment.
  • Excellent customer service, communication, and collaboration skills.
  • Preferred Certifications: Cisco Certified Network Professional ( CCNP ), AWS Certified Solutions Architect – Professional ( AWS Professional ).
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
troubleshootingnetwork analysisAWS servicesdatabase monitoringcapacity monitoringperformance monitoringincident resolutionAIOpsautomationroot cause analysis
Soft skills
customer servicecommunicationcollaborationflexibilityadaptabilitytrouble ticket management
Certifications
Cisco Certified Network ProfessionalAWS Certified Solutions Architect – Professional