Program Manager

• Manage and oversee the DHA Web & Mobile Services program, ensuring all projects are delivered on time, within budget, and with high-quality standards.
• Lead and coordinate multiple project workstreams, including teams of project managers, business analysts, and technical stakeholders.
• Ensure the program aligns with the DoD’s IT policies and operations, adhering to DoD healthcare IT standards and security protocols.
• Apply project management best practices to guide projects through the full Software Development Life Cycle (SDLC).
• Communicate effectively with stakeholders at all levels, including DHA leadership, executives, project sponsors, and team members, providing clear updates on program objectives, progress, risks, and mitigation strategies.
• Develop and manage program budgets, including financial forecasts, ensuring projects are delivered within budget and resources are efficiently utilized.
• Lead change management initiatives within the program, managing the impact of organizational changes and ensuring stakeholder engagement and support throughout.
• Foster a collaborative, high-performance culture by motivating and mentoring team members and creating an environment of accountability and ownership.
• Identify and mitigate risks, troubleshoot project challenges, and implement solutions to ensure program success.
• Ensure the effective management of technical resources and infrastructure, delivering innovative web solutions that meet DHA’s evolving healthcare needs.

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