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Valet Living

Regional Director of Operations, East

Valet Living

Regional Director overseeing operations in Florida and Georgia for MultiPro Property Solutions. Focus on profitability, operational excellence, and client satisfaction with branch performance.

Posted 5/22/2026full-timeOrlando • Florida • 🇺🇸 United StatesLead💰 $130,000 - $150,000 per yearWebsite

About the role

Key responsibilities & impact
  • Oversee all aspects of branch operations within your region
  • Recruit, train, and mentor Branch Managers
  • Lead new market launches and turnaround efforts
  • Own full regional P&L responsibility
  • Deploy full suite of services in partnership with local teams
  • Prepare and present operational and financial performance updates
  • Champion service consistency, retention, and satisfaction
  • Implement KPIs and streamline processes
  • Reinforce safety standards and protocols at every branch location
  • Champion regional readiness for new initiatives and operational transformation

Requirements

What you’ll need
  • 10+ years in regional operations with multi-location oversight and full P&L accountability
  • Proven success launching and turning around branch operations
  • Experience in multi-family services, specifically make-ready, repair & maintenance, or CapEx
  • Bachelor’s degree required; Master’s degree preferred
  • Strong background in KPI management, forecasting, and cross-functional leadership
  • Track record of hiring, coaching, and retaining high-performing branch-level talent
  • Strong written and verbal communication skills
  • Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams)

Benefits

Comp & perks
  • Medical, dental, and vision coverage for you & your family
  • HSA with employer contributions
  • Flexible Spending Accounts
  • 401k with company match
  • Life and disability insurance
  • AD&D and business travel coverage
  • No preset accruals for time off
  • 10 company-provided holidays
  • Tuition reimbursement up to $5,250 per year
  • Access to online education center
  • Referral bonuses and pet insurance
  • Associate assistance programs and discount programs
  • Rewards, recognition, and access to Torch Fitness virtual programs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
P&L accountabilityKPI managementforecastingmulti-family servicesmake-readyrepair & maintenanceCapEx
Soft Skills
leadershipcoachingcommunicationmentoringservice consistencyretentionsatisfaction