Operations Coordinator – Second Shift

Valerie Health

Operations Coordinator at Valerie Health managing the processing and routing of clinical documents for healthcare efficiency. Working within a fast-moving, mission-driven team.

Posted 6/17/2026full-timeChattanooga • Tennessee • 🇺🇸 United StatesJunior💰 $20 per hourWebsite

About the role

Key responsibilities & impact

Support Provider Practices: Process and verify patient and referral data with a high degree of accuracy and urgency using internal and our partners’ tools.
Maintain Operational Quality: Follow standard operating procedures while also surfacing bugs or patterns that impact quality or speed.
Ensure Timely Turnaround: Meet internal SLAs for task completion to ensure partner practices and patients aren’t left waiting.
Collaborate Across Teams: Provide feedback to Engineering and Product teams to improve tooling and automation.
Continuously Improve: Participate in training and calibration to ensure ongoing quality and performance.

Requirements

What you’ll need

A high school diploma or equivalent required; associate’s or bachelor’s degree preferred
0-1+ years of experience in administrative support, medical data entry, customer service, or operations in a process-driven environment
Familiarity with EHRs or healthcare workflows is a plus

Benefits

Comp & perks

(Almost) fully covered medical, dental, vision, and 401(k)
Equity: Ownership in a high-growth, AI-native startup

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entryprocess verificationoperational quality maintenancebug identificationtask completionquality assurance

Soft Skills

attention to detailurgencycollaborationfeedback provisioncontinuous improvement

Certifications

high school diplomaassociate's degreebachelor's degree