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Operations Coordinator – Second Shift
Valerie HealthOperations Coordinator at Valerie Health managing the processing and routing of clinical documents for healthcare efficiency. Working within a fast-moving, mission-driven team.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
data entryprocess verificationoperational quality maintenancebug identificationtask completionquality assurance
Soft Skills
attention to detailurgencycollaborationfeedback provisioncontinuous improvement
Tools & Technologies
EHRsinternal toolspartner tools
Certifications & Qualifications
high school diplomaassociate's degreebachelor's degree
Industry Keywords
healthcare workflowsadministrative supportcustomer serviceoperationsprocess-driven environment
About the role
Key responsibilities & impact- Support Provider Practices: Process and verify patient and referral data with a high degree of accuracy and urgency using internal and our partners’ tools.
- Maintain Operational Quality: Follow standard operating procedures while also surfacing bugs or patterns that impact quality or speed.
- Ensure Timely Turnaround: Meet internal SLAs for task completion to ensure partner practices and patients aren’t left waiting.
- Collaborate Across Teams: Provide feedback to Engineering and Product teams to improve tooling and automation.
- Continuously Improve: Participate in training and calibration to ensure ongoing quality and performance.
Requirements
What you’ll need- A high school diploma or equivalent required; associate’s or bachelor’s degree preferred
- 0-1+ years of experience in administrative support, medical data entry, customer service, or operations in a process-driven environment
- Familiarity with EHRs or healthcare workflows is a plus
Benefits
Comp & perks- (Almost) fully covered medical, dental, vision, and 401(k)
- Equity: Ownership in a high-growth, AI-native startup