Project Manager

Valamis

Experienced Project Manager responsible for customer onboarding and project management in a learning solutions company. Leading team initiatives and strategies to achieve growth and success.

Posted 5/8/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead and manage the new customer onboarding experience and process
Understand and document engagement requirements
Meet with internal and external stakeholders to ensure goals and requirements of customer solutions and support needs are met
Support new business initiatives
Successfully manage the Totara configuration methodology along with documentation and testing
Develop strong, trusted relationships with customers to drive NPS results
Contribute ideas and approaches to growth strategies

Requirements

What you’ll need

5 plus years of experience managing customers in the learning or talent development market sector
Knowledge of current talent development market trends
Strong written & verbal communication skills
Demonstrated ability to manage customer onboarding initiatives and teams including defining scope and budget, schedules, resources, and reporting
Superior interpersonal skills
Ability to perform as a leader, team member and individually
Strong team building and collaborative skills
Ability to lead in a fast paced and demanding environment
Strong technical aptitude, organizational and presentation skills
Proven flexibility and ability to contribute to customer success and organizational goals

Benefits

Comp & perks

Enhanced Parental Leave
Professional Development Opportunities
Annual Wellbeing Allowance
New Joiner home working set-up allowance
Additional Paid Leave: Birthday off, Working days between Christmas and New Years Eve

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Totara configuration methodologycustomer onboarding initiativesbudget managementresource managementreporting

Soft Skills

strong written communicationstrong verbal communicationinterpersonal skillsleadershipteam buildingcollaborative skillsorganizational skillspresentation skillsflexibilitycustomer success