Field Installation Engineer

Vaisala

Field Installation Engineer providing onsite installation and support for Vaisala's viewLinc® continuous monitoring systems. Involves extensive travel and customer engagement within life science sectors.

Posted 7/15/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in onsite installation, configuration, and troubleshooting of viewLinc hardware and software, with a strong focus on TCP/IP networking and GxP-regulated environments. Capable of delivering technical training and collaborating with cross-functional teams to enhance customer service and product improvement.

Highest-signal resume keywords

TCP/IP NetworkingGxP-Regulated EnvironmentsTechnical Training DeliveryField Service ExperienceMetrology Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Installation and ConfigurationTroubleshootingData Logger SupportDevice ConfigurationCircuit DiagnosticsLow-Voltage Analog Signal WiringVPN TroubleshootingEthernet ConnectivityIndustrial GatewaysCellular Routers

Soft Skills

Independent WorkCustomer CollaborationProblem-Solving

Tools & Technologies

ViewLinc SoftwareDigi PlatformsIndustrial Cellular RoutersNetworked Devices

Certifications & Qualifications

Metrology CertificationOSHA Safety Certifications

Industry Keywords

GxPFDA 21 CFR Part 11EU GMP Annex 11IQ/OQ/PQ ValidationPharmaceuticalBiotechnologyMedical DeviceHealthcare

Tech Stack

Tools & technologies

DNSFirewallsTCP/IP

About the role

Key responsibilities & impact

Perform onsite installation, configuration, commissioning, upgrades, troubleshooting, and repair of viewLinc hardware and software
Install and support data loggers, sensors, transmitters, gateways, industrial cellular routers, serial servers, and related networked devices
Diagnose connectivity issues involving Ethernet, Wi-Fi, cellular networks, IP addressing, DHCP, DNS, NAT, firewalls, port forwarding, and VPNs
Support customer validation activities, including IQ/OQ/PQ, and collaborate with Quality and Validation teams in GxP-regulated environments
Deliver technical training on system operation, alarm management, reporting, and basic troubleshooting
Maintain accurate service records, calibration documentation, site reports, and expense submissions
Partner with Technical Support, Sales, and Customer Success teams to resolve complex customer issues and ensure a high-quality service experience
Identify and communicate product-improvement opportunities based on customer and field experience
Manage travel schedules, customer appointments, and daily workload independently

Requirements

What you’ll need

Bachelor’s degree in computer science, electrical or mechanical engineering, or another technical field preferred; equivalent education and experience will be considered
5–8 years of experience in a field engineer, field service, or technical support role
Certified training in metrology, computer networking, or electronics
Strong practical knowledge of TCP/IP networking, including device configuration, subnetting, DHCP, DNS, NAT, firewalls, and basic VPN troubleshooting
Hands-on experience with industrial gateways, cellular routers, or comparable networked devices; experience with Digi platforms is strongly preferred
Experience working in GxP-regulated environments, such as pharmaceutical, biotechnology, medical device, or healthcare
Familiarity with FDA 21 CFR Part 11, EU GMP Annex 11, and IQ/OQ/PQ validation processes
Knowledge of low-voltage analog signal wiring and basic circuit diagnostics
Relevant OSHA safety certifications preferred
Ability to work independently, travel extensively, and work in customer environments that may include elevations, enclosed spaces, or cold conditions
Current U.S. passport and willingness to travel domestically and internationally.

Benefits

Comp & perks

health, dental, and vision insurance
flexible spending accounts
company paid life
long and short term disability
401(K) plan with company match
a variety of voluntary benefits programs
fitness reimbursement
Employee Assistance Programs
tuition reimbursement
holiday pay
generous paid time off plan