System Administrator

• Install, configure, and maintain Windows Server operating systems and related software.
• Troubleshoot and resolve system issues, including performance bottlenecks, system failures, and security vulnerabilities.
• Administer Active Directory, Group Policy, and other critical server roles and services.
• Troubleshoot and resolve issues submitted through Jira ticketing system.
• Attend and provide status updates in weekly meetings.
• Respond to all incoming emails and Jira submissions.
• Administer third-party software, such as O365, Sophos, Mimecast, and Veeam.
• Ensure timely installation of patches and updates to maintain system security and compliance standards, utilizing tools such as BigFix and WSUS.
• Administer Microsoft Entra ID (formerly Azure Active Directory).
• Document and update wiki pages with solutions identified from ticket requests.
• After-hours deployments and maintenance as required.

Windows System Administrator II

Applications System Administrator Associate – PACS

Student Information Systems Administrator