Treasury Support Associate

VACU

Treasury Support Associate providing various support functions for treasury management sales and services in a business banking environment. Ensures that client needs and service levels are continuously met while managing deposit accounts.

Posted 7/10/2026full-timeRoanoke • Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $55,000 - $66,000 per yearWebsite

About the role

Key responsibilities & impact

The Treasury Support Associate (TSA) provides a variety of support functions to both the treasury management sales, implementation, maintenance and issue resolution processes.
Partners directly with the Treasury Sales Officer (TSO) to understand business member’s needs and expectations and ensure that their support needs and service levels are continuously met.
The TSA is also the first point of contact for all standard requests submitted to the treasury team from front line associates.
May perform other duties as assigned.
Responds to Treasury Services mailbox incoming servicing and issue inquiries, Business Online Banking secure messages and sales opportunities.
Maintains various daily, weekly and monthly reports and associated report driven tasks.
Assists TSO in the management of deposit accounts.
Performs all deposit account functions to include opening, maintenance and general inquiries for MBS managed clients.

Requirements

What you’ll need

A minimum of 4 years in a business banking role, at least two of which are deposit account management or treasury services related role.
Familiar with business deposit products
Overall knowledge of financial products and services
Understands a business structure and business cash management needs
Experience in being on a team with direct customer/member relationships
Prior experience in servicing business relationships
Experience working with various finance roles of a business
Will maintain a working knowledge of the current treasury products offered
College degree is preferred
Sufficient demonstrated experience with results in areas of responsibility may substitute for educational requirements.

Benefits

Comp & perks

Opportunities
Training
Benefits
Work-life balance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Deposit Account FunctionsTreasury ManagementBusiness Deposit ProductsFinancial Services KnowledgeReport Maintenance

Soft Skills

Customer ServiceTeam CollaborationCommunication