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VP of Operations
Vacation Inc.VP of Operations overseeing inventory, procurement, logistics, and customer service at Vacation® sunscreen company. Reporting to the General Manager and managing operational functions across channels.
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Own and lead the operational function, including inventory strategy, supply planning, purchasing, logistics, warehousing (3PL), and fulfillment across Retail, DTC, and Amazon
- Develop and execute a scalable operations strategy, translating business objectives into infrastructure, processes, and capabilities that support growth and efficiency
- Drive end-to-end inventory planning and management, optimizing service levels and working capital through forecasting, production planning, and cross-functional alignment with Sales, Growth, and Finance
- Lead the S&OP process, ensuring rigorous monthly planning, alignment, and communication across key stakeholders
- Oversee the full logistics and fulfillment network, including inbound and outbound transportation (small parcel, LTL, FTL, international) and 3PL partnerships, ensuring best-in-class service, cost efficiency, and SLA performance
- Own vendor and partner management across manufacturers, freight providers, and 3PLs, including sourcing, negotiation, and ongoing performance optimization
- Build and scale operational processes, SOPs, and systems to support accuracy, efficiency, and long-term scalability, including leadership across ERP platforms (e.g., Cin7) and future system implementations
- Establish and lead operational performance management, including KPI definition, reporting, and analysis (e.g., Inbound Accuracy, and On-Time In-Full), driving data-informed decision-making and continuous improvement
- Oversee inventory accuracy and health, including Inventory on Hand, slow-moving and obsolete inventory, and revenue recovery through retail compliance and chargeback management
- Optimize the Order-to-Cash lifecycle in partnership with Finance & Accounting Team to improve service levels, cash flow, and customer experience
- Ensure operational readiness and successful onboarding of new retail partners, including EDI integration, testing, and shipping & compliance requirements
- Own and manage the operations budget, including logistics, fulfillment, and inventory-related costs, with accountability for cost efficiency and performance against targets
- Lead monthly, quarterly, reviews as the functional owner of supply chain and operational performance - including ownership of the Operations function within the company Annual Operating Plan
- Build, lead, and develop a high-performing operations team, establishing clear goals, accountability, and career development pathways
Requirements
What you’ll need- Bachelor’s degree in Operations/Supply Chain, Business, or related field
- 10+ years of experience in supply chain or operations within a consumer packaged goods (CPG) company, ideally in a high-growth environment within mass retail environment
- 5+ years of leadership experience, including managing and scaling teams
- Deep experience in CPG operations, including demand planning and forecasting
- Strong expertise in 3PL management, retail compliance, and operational process design
- Extensive experience with EDI integrations across specialty, mass, and drug retail channels
- Advanced analytical and reporting skills, with a track record of using data to drive decisions
- Proficiency with warehouse management systems (Bluebox preferred), ERP systems (CIN7 preferred, Netsuite is a plus), and logistics platforms - including Netsuite is a plus
- Strong understanding of domestic and international logistics, including import/export processes
- Extremely organized, detail-oriented, and execution-focused in your work
- Strategic thinker with the ability to balance long-term vision and near-term execution
- Assertive in your communication style and a strong level of project management
- Excited to grow Vacation® into a household name and have fun in the process
- You use sunscreen
Benefits
Comp & perks- Comprehensive Medical, Dental, Vision plans with up to 100% coverage for employees
- 401k with Company Match
- WFH stipend and an annual learning stipend
- 15 Days PTO
- Complimentary Vacation® Products
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
inventory strategysupply planningpurchasinglogisticsfulfillmentdemand planningforecastingoperational process designdata analysisproject management
Soft Skills
leadershiporganizational skillscommunicationstrategic thinkingdetail-orientedexecution-focusedaccountabilityteam developmentcross-functional alignmentnegotiation