Vacasa

Ecommerce

• Manage and maintain the Shopify admin backend, ensuring overall site health, accuracy, and performance
• Add, edit, and remove products, variants, pricing, and product details as needed
• Develop, manage, and maintain Shopify metafields to support product data, catalogs, and custom functionality
• Assist with Shopify theme updates, customizations, and general front-end upkeep
• Ensure product organization, collections, and site navigation remain clean and intuitive
• Support ongoing website enhancements and optimizations
• Monitor for errors, inconsistencies, or issues within the Shopify store and proactively resolve them
• Collaborate with internal teams to support new initiatives, product launches, and updates
• Work carefully within a live production environment, following established processes to avoid disruptions
• Support documentation of workflows, best practices, and standard operating procedures as needed

Shopify Administrator

Full-stack Engineer

• Design, develop, and maintain end-to-end features for the OTA platform, including customer-facing booking flows, search functionality, account management, and post-booking experiences.
• Build scalable, well-structured backend services and APIs to support core OTA functions such as inventory search, pricing, reservations, payments, and user data.
• Implement responsive, accessible, and high-performance front-end interfaces using modern JavaScript frameworks and component libraries.
• Integrate the OTA platform with third-party travel provider APIs (GDSs, airlines, hotels, car rental agencies, insurance vendors, etc.) ensuring data accuracy, reliability, and error handling.
• Develop middleware and data pipelines to normalize and synchronize external content such as pricing, availability, itineraries, and confirmation data.
• Troubleshoot integration issues, performance bottlenecks, and data mismatches across multiple vendor systems.
• Implement secure coding practices, protect sensitive user and payment data, and ensure compliance with industry standards (PCI, GDPR, etc.).
• Monitor platform performance, optimize load times, and improve system resiliency and scalability in a high-traffic environment.
• Conduct code reviews, write automated tests, maintain CI/CD pipelines, and drive quality and reliability across the codebase.
• Partner closely with Product, Design, and cross-functional engineering teams to translate business requirements into technical solutions.
• Participate in sprint planning, story grooming, technical estimation, and iterative delivery of new features.
• Provide clear communication around progress, risks, and technical decisions to stakeholders across the organization.
• Investigate complex production issues across the full stack and implement long-term, scalable fixes.
• Identify opportunities to streamline architecture, reduce technical debt, and improve platform extensibility as the OTA expands offerings.
• Stay current with emerging technologies, travel industry standards, and best practices to enhance the platform’s competitive advantage.
• Support continuous improvement initiatives by analyzing program performance, identifying bottlenecks, and implementing process optimizations. Stay current with industry trends, best practices, and emerging technologies relevant to the function.
• Contribute to a collaborative work environment that promotes open communication, innovation, and employee engagement.
• Collaborate with cross-functional teams and stakeholders to align departmental goals with broader organizational strategy.

Full Stack Engineer

Marketing

• Develop marketing strategies for telling the story of Casago and the value to guests of vacationing with a national brand owned and run by local heroes. Own this process from creating the annual marketing plan in line with the budget to tracking ROI on plan, budget, and establish and report key KPIs.
• Develop marketing messaging that ties to the overall Casago brand position and value proposition. You will need an intimate understanding of the customers and respective segments to draft the right messaging strategies. You will draft, validate and implement marketing claims, hooks and offers to improve the revenue of our local franchisees.
• Research, propose and implement a marketing strategy for Casago. This involves a deep understanding of our customers, central organization and our Franchise owners and teams. You will create alignment among the needs of each group to enable localized brand building in each of our markets.
• Forecast, track, and report campaign effectiveness metrics as well as overall ROI to internal stakeholders. Plus, continually monitor, analyze and tune campaigns to maximize conversion
• Conduct on-going research with customers as well as competitive analysis. Synthesize this research into commercial opportunities
• Collect user feedback and analyze data to evaluate performance of campaigns
• Develop positioning, messaging frameworks and value props
• Own the development and management of our customer journey maps and personas. Evangelize our customers and their experiences internally to build empathy and drive informed decision making
• Partner with internal stakeholders to inform our internal strategy
• Develop go to market plans as needed for new franchisees that launch - partner with sales, brand and customer success team when appropriate
• Develop comprehensive project timelines and deliverable schedules, lead project kickoffs, and regular status meetings
• Lead and develop a team of employees through effective coaching, mentoring, and performance management. Conduct regular one-on-one meetings and annual evaluations to support professional growth and ensure alignment with company goals.
• Oversee daily operations and workflow management to optimize team productivity and meet departmental objectives. Identify areas for improvement, and implement process enhancements to drive efficiency and quality outcomes.
• Foster a collaborative work environment that promotes open communication, innovation, and employee engagement. Address team conflicts constructively and in a timely manner as they arise.
• Assist the recruiting process with interviewing, selection and onboarding new team members while ensuring compliance with company policies and employment regulations.
• Collaborate with cross-functional teams and stakeholders to align departmental goals with broader organizational strategy. Represent the team in leadership meetings and communicate strategic decisions effectively to direct reports.
• Support continuous improvement initiatives by analyzing program performance, identifying bottlenecks, and implementing process optimizations. Stay current with industry trends, best practices, and emerging technologies relevant to the function.
• Other duties as assigned because every day is different in hospitality!

Director of Franchise Marketing

SDET

• Lead the design, development, and maintenance of automated test frameworks for UI, API, integration, regression, and performance testing.
• Define and execute the automation strategy, standards, and best practices across the engineering organization.
• Collaborate with Product, Engineering, and DevOps to ensure automated tests are integrated into CI/CD pipelines for fast and reliable deployments.
• Oversee the creation of comprehensive test plans and automated test suites to validate functionality, performance, and reliability.
• Mentor and guide QA engineers on automation tools, coding practices, and quality processes.
• Review automation code for quality, scalability, and maintainability.
• Analyze test results, identify root causes, and drive continuous improvements in testing efficiency and effectiveness.
• Ensure test data setup, environment readiness, and automation infrastructure are maintained and reliable.
• Establish clear metrics, dashboards, and reporting to communicate quality status and automation progress.
• Champion a culture of quality by advocating for early testing, shift-left practices, and strong engineering discipline.
• Lead and develop a team of employees through effective coaching, mentoring, and performance management. Conduct regular one-on-one meetings and annual evaluations to support professional growth and ensure alignment with company goals.
• Foster a collaborative work environment that promotes open communication, innovation, and employee engagement. Address team conflicts constructively and in a timely manner as they arise.
• Assist the recruiting process with interviewing, selection and onboarding new team members while ensuring compliance with company policies and employment regulations.
• Collaborate with cross-functional teams and stakeholders to align departmental goals with broader organizational strategy. Represent the team in leadership meetings and communicate strategic decisions effectively to direct reports.
• Support continuous improvement initiatives by analyzing program performance, identifying bottlenecks, and implementing process optimizations. Stay current with industry trends, best practices, and emerging technologies relevant to the function.
• Other duties as assigned because every day is different in hospitality!

Shopify Administrator

Full Stack Engineer

Director of Franchise Marketing

QA Automation Lead