Vālenz® Health

Learning and Development

• Conduct regular clinical audits to ensure compliance with industry standards and internal protocols.
• Develop, update, and implement policies and procedures for registered nurses (RNs) to maintain clinical excellence.
• Oversee URAC accreditation readiness and ongoing maintenance, ensuring adherence to all regulatory requirements.
• Design and support workflows, particularly in response to changes in technology, to optimize clinical operations.
• Design and oversee quality improvement programs that enhance patient care and clinical outcomes.
• Develop and deliver training programs for clinical staff, focusing on compliance, new policies, and procedures, while ensuring that all training materials are up-to-date and effectively address the needs of the staff.
• Collect, analyze, and report on quality metrics, identifying trends and areas for improvement.
• Use data to guide decision-making and to track the effectiveness of quality initiatives.
• Assist in the creation and optimization of clinical workflows, particularly during the implementation of new technology or process changes.
• Facilitate meetings and committees focused on quality improvement, encouraging collaboration across departments and ensuring that all stakeholders are aligned on goals and strategies.
• Monitor and manage risks associated with clinical practices, developing risk mitigation strategies as needed.
• Ensure accurate and thorough documentation of quality management activities, including audits, training sessions, and compliance checks.
• Maintain records in accordance with organizational policies and regulatory requirements.
• Support analytics and quality projects to ensure client needs are met, potentially including involvement with client meetings.
• Assist with client reporting needs, such as reporting for MHPAEA (Mental Health Parity and Additional Equity Act) purposes.

Clinical Quality and Training Manager