Billing Coordinator
Vālenz® Health
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Prepare and issue accurate and timely invoices for services rendered, ensuring compliance with contractual terms, correct pricing, applied discounts, and quantities.
- Maintain detailed, organized, and up-to-date billing records for audit and reference purposes.
- Validate and maintain accurate client billing information to ensure data integrity across all systems and system integration.
- Reconcile customer accounts by identifying and resolving discrepancies, including the investigation and correction of billing errors.
- Respond to customer inquiries regarding billing and resolve issues promptly and professionally to maintain client satisfaction.
- Document billing processes and procedures, updating documentation as needed to reflect changes and improvements.
- Contribute to ongoing process improvements to enhance billing efficiency and accuracy.
- Provide support during the year-end financial audit by supplying necessary documentation and explanations.
- Collaborate cross-functionally with sales, finance, and customer service teams to ensure seamless billing operations and client communication.
- Perform ad hoc projects and tasks as assigned to support departmental and organizational objectives.
Requirements
- 3+ years of experience in billing, accounting, or similar roles
- High school diploma
- Beginner to intermediate experience in NetSuite
- Proficient analytical, problem-solving, and process improvement skills
- Effective communication and interpersonal skills to partner with both internal teams and external stakeholders
- High attention to detail and the ability to manage multiple priorities in a fast paced environment
- Intermediate or stronger Excel capabilities
- A motivated, self driven approach to work.
- A plus if you have: Associate or Bachelor’s degree in Accounting, Finance, or a related field
- Experience with Salesforce.
Benefits
- Competitive benefits package with generous employer subsidies
- Flexible and remote working options
- 401k with generous employer match and immediate vesting
- Personal and professional development opportunities
- Supportive family benefits, including paid leave for new family members
- Companywide philanthropic program, Valenz Communities Connection
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
billingaccountingdata integrityreconciliationprocess improvementExcelNetSuiteSalesforce
Soft skills
analytical skillsproblem-solvingcommunication skillsinterpersonal skillsattention to detailtime managementself-driven
Certifications
Associate degree in AccountingBachelor’s degree in AccountingBachelor’s degree in Finance