Associate Director, Sales Excellence

Uwi (AI Recruiter by HeroHunt.ai)

Associate Director overseeing sales excellence practices within global advanced synthesis team. Leading performance initiatives and optimizing sales processes for improved efficiency.

Posted 7/24/2026full-timeRemote • Maryland • 🇺🇸 United StatesSenior💰 $150,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Sales Excellence and Sales Operations, with a strong focus on implementing and optimizing CRM systems like Salesforce (SFDC) and leveraging commercial analytics to drive strategic insights. Proven ability to collaborate with senior leadership and cross-functional teams to enhance sales processes and team readiness.

Highest-signal resume keywords

Sales ExcellenceSales OperationsSalesforce (SFDC)Commercial AnalyticsProcess Automation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExcellenceSales OperationsCommercial AnalyticsPerformance Management FrameworksWin/Loss AnalysisIncentive Tracking (SIP/SPIFF)Process ImprovementData AnalysisSales EnablementPipeline Governance

Soft Skills

Self-StarterInfluencing Senior StakeholdersCollaborationProblem SolvingStrategic Thinking

Tools & Technologies

Salesforce (SFDC)OmniBigTinCanCopilot/AILMS

Industry Keywords

Life SciencesCDMOGlobal Matrixed OrganizationCommercial ExcellenceCross-Functional Initiatives

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Own the implementation, standardization, and continuous improvement of sales operating procedures, pipeline governance, and CRM discipline across all global ADS regions.
Lead the adoption and optimization of commercial platforms (SFDC, Omni, BigTinCan, Copilot/AI, LMS) to streamline sales workflows and drive process automation.
Establish performance management frameworks, executive dashboards, win/loss analyses, and incentive tracking (SIP/SPIFF) to convert commercial data into actionable strategic insights.
Partner directly with the Head of Sales to coordinate leadership operating rhythms, strategic business reviews, cross-functional initiatives, and organizational accountability.
Serve as the core bridge between Sales and enabling functions—including Commercial Excellence, Marketing, Commercial Development, Finance, and Legal—to ensure rapid, aligned commercial execution.
Identify commercial capability gaps and roll out targeted enablement programs, tools, and training solutions to maximize team readiness.

Requirements

What you’ll need

5–10 years of advanced experience in Sales Excellence, Commercial Excellence, Sales Operations, or Commercial Analytics within a complex, global matrixed organization.
5–10 years of deep hands-on expertise with Salesforce (SFDC) and modern sales enablement, analytics, or AI-assisted commercial platforms.
A self-starter and "trailblazer" mindset—someone who instinctively follows the thread, identifies process gaps, and independently builds solutions without needing step-by-step direction.
Proven track record of working comfortably alongside Senior Leadership Teams (SLT), influencing senior stakeholders, and driving alignment without direct line authority.
Prior life sciences or CDMO experience is not strictly required; we welcome strong commercial excellence professionals from diverse global industries.
Bachelor’s degree in Business Systems, Business Administration, Life Sciences, or a related discipline is required. An advanced degree (MBA, Master's) is preferred.

Benefits

Comp & perks

An agile career and dynamic working culture.
An inclusive and ethical workplace.
401(k) matching plan.
Life insurance, as well as short-term and long-term disability insurance.
Compensation programs that recognize high performance, plus comprehensive health, dental, vision, and generous PTO packages.