Uwi (AI Recruiter by HeroHunt.ai)

Associate Director, Digital Product Owner

Uwi (AI Recruiter by HeroHunt.ai)

full-time

Posted on:

Location Type: Remote

Location: Remote • New Jersey • 🇺🇸 United States

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Salary

💰 $130,000 - $221,000 per year

Job Level

Senior

Tech Stack

ERP

About the role

  • Own and prioritize the product backlog; write clear user stories and acceptance criteria; lead sprint ceremonies and day-to-day delivery decisions.
  • Translate customer, SME, and business needs into high-value features; prioritize based on impact, ROI, and experience improvements.
  • Conduct interviews, journey mapping, and root-cause analysis to frame problems, validate hypotheses, and identify optimization opportunities.
  • Partner with global commercial, operations, service, marketing, and regional teams to align requirements and drive portal adoption.
  • Understand portal architecture and systems (ERP, CRM, LIMS); collaborate with architects and technical teams to ensure scalable, secure, compliant solutions.
  • Manage external vendors and platform partners, ensuring high-quality delivery, roadmap alignment, SLAs, and escalation resolution.
  • Ensure all features meet security, privacy, data integrity, and pharma/life-sciences standards; support governance and change control processes.
  • Communicate progress, risks, dependencies, and timelines clearly; ensure alignment with stakeholders and leadership.

Requirements

  • Bachelor’s degree required; Computer Science, Engineering, Business, or Life Sciences preferred.
  • Minimum 7+ years of experience in digital product management or eCommerce within a large organization (B2B preferred).
  • Agile or Scrum certification required.
  • Experience working with eCommerce platforms, content management systems, and digital experience tools (deep expertise; platform-agnostic).
  • Strong technical aptitude and comfort working in ambiguous, fast-moving environments.
  • Life sciences/biotech experience preferred but not required.
  • Outstanding communication and presentation skills, with proven effectiveness across diverse audiences, including senior leadership.
  • Strong understanding of customer needs, market dynamics, and competitive trends.
  • Excellent strategic thinking, analytical, and problem-solving abilities.
  • Proven ability to collaborate effectively across functions and with global teams.
  • Thrives in a transparent, open feedback culture with high professional standards.
  • Proactive, self-directed, and committed to continuous improvement.
  • Willingness to travel across North America up to 10%.
Benefits
  • Performance-related bonus.
  • Medical, dental and vision insurance.
  • 401(k) matching plan.
  • Life insurance, as well as short-term and long-term disability insurance.
  • Employee assistance programs.
  • Paid time off (PTO).

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product backlog managementuser story writingacceptance criteria developmentroot-cause analysisjourney mappingdigital product managementeCommerceAgileScrumdata integrity
Soft skills
communication skillspresentation skillsstrategic thinkinganalytical skillsproblem-solvingcollaborationproactiveself-directedadaptabilitycommitment to continuous improvement
Certifications
Agile certificationScrum certification