Field Recovery Engineer

Utilita Energy

Revenue Protection Smart Meter Engineer investigating alerts, safety issues, and energy theft for Utilita, the UK’s smart energy supplier. Installing meters and resolving customer repayment and compliance outcomes.

Posted 8/10/2026full-timeGlasgow • 🇬🇧 United KingdomMid-LevelSenior💰 £40,758 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise as a Qualified Dual Fuel Smart Meter Engineer, with a strong focus on investigating and resolving smart meter alerts, ensuring compliance, and engaging effectively with customers. Proven ability to install and exchange smart meters while maintaining clear communication and a team-oriented approach.

Highest-signal resume keywords

Qualified Dual Fuel Smart Meter EngineerCMA1/CCN1 CertificationMET1 CertificationMOCOPA CertificationSmart Meter Engineering Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Smart Meter InstallationSmart Meter Alert InvestigationSafety Issue ResolutionRepayment Options DiscussionCompliance Assurance

Soft Skills

Clear CommunicationFlexibilityResilienceTeam-Focused Approach

Certifications & Qualifications

CMA1/CCN1MET1MOCOPA

Industry Keywords

Revenue ProtectionDomestic PropertiesCommercial PropertiesEnhanced Security Vetting3-Phase QualificationsMedium Pressure Qualifications

About the role

Key responsibilities & impact

Represent the Revenue Protection team by attending domestic and commercial properties
Investigate and resolve smart meter alerts and safety issues
Engage with customers at pre-warrant and warrant appointments
Discuss repayment options and agree suitable resolutions
Install and exchange smart meters when required
Collaborate with internal teams to ensure all outcomes are compliant

Requirements

What you’ll need

Qualified Dual Fuel Smart Meter Engineer
Hold CMA1/CCN1 or equivalent
Hold MET1
Hold MOCOPA (single phase, single off multi, multi rate)
Previous experience as a Smart Meter Engineer
3-Phase and Medium pressure qualifications desirable but not essential
Ability to undergo enhanced security vetting
Access to customers’ homes
Clear communication, flexibility and resilience
Team-focused approach

Benefits

Comp & perks

Structured bonus scheme
Clear career and development opportunities
25 days’ leave plus bank holidays
Private healthcare
Mental wellbeing support
24/7 GP and counselling services
Tickets to top events through the Utilita Arenas
Exclusive discounts
Paid volunteering day
Generous pension contribution