Revenue Protection Smart Meter Engineer

Utilita Energy

Revenue Protection Smart Meter Engineer investigating smart meter alerts for domestic and commercial properties. Engaging with customers to resolve issues and ensure compliance within a dedicated team.

Posted 4/18/2026full-timeNewcastle • 🇬🇧 United KingdomJunior💰 £40,758 per yearWebsite

About the role

Key responsibilities & impact

Attend domestic and commercial properties to investigate and resolve smart meter alerts
Engage with customers at pre-warrant and warrant appointments
Discuss repayment options and agree suitable resolutions
Install and exchange smart meters when required
Collaborate with internal teams to ensure compliance with outcomes

Requirements

What you’ll need

Qualified Dual Fuel Smart Meter Engineer
CMA1/CCN1 or equivalent, MET1, MOCOPA
Previous experience as a Smart Meter Engineer
3-Phase and Medium pressure qualifications are desirable

Benefits

Comp & perks

Structured bonus scheme
25 days’ leave, plus bank holidays
Access to private healthcare
Mental wellbeing support
24/7 GP and counselling services
Win tickets to top events
Exclusive discounts
Paid volunteering day
Generous pension contribution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

smart meter installationsmart meter exchange3-Phase qualificationsMedium pressure qualifications

Soft Skills

customer engagementproblem resolutioncollaboration

Certifications

Qualified Dual Fuel Smart Meter EngineerCMA1CCN1MET1MOCOPA