Accounts Receivable Technician – In Office

Utica National Insurance Group

Accounts Receivable Tech handling various essential functions in Credit & Collections department. Responsible for posting cash and correcting errors within Accounts Receivable systems.

Posted 6/16/2026full-timeNew Hartford • New York • 🇺🇸 United StatesJuniorMid-Level💰 $32,900 - $49,300 per yearWebsite

About the role

Key responsibilities & impact

Handle a variety of in office/essential accounts receivable functions within the Credit & Collections department.
Responsible for assisting with posting cash and correcting errors within the Accounts Receivable systems.
Receive, prepare and appropriately post all loose cash receipts determining the correct receivable to which to post the payment maintaining daily bank deposit schedule.
Assist in processing cash receipts received with stubs through Remittance Processing Equipment and prepare bank deposits maintaining daily bank deposit schedule.
Understand how to find data required to provide billing information by phone or correspondence for Internal and/or External Customers.
Assist in the review and processing of Return Resolutions and Payments on daily basis and advise appropriate finance contacts when completed.
Assist in the reconciliation of prior day’s payment transactions including all bank to bank payments, IVR Payments, credit card payments, ACH/EFT payments and paper checks from all payment channels.
Assist in handling of agent/insured requests requiring a transfer of a misapplied payment, payment transfer request from customer, resolution of unpaid audits, review of an endorsement’s impact on the account, or resolution of reinstatement requirements.
Perform data entry of prescreened EFT bank withdrawal requests to enable insureds to pay by automated bank withdrawals.
Understand the review of routine Dividend Payments according to proper business procedure to identify and withhold funds for unpaid balances.
Investigate Returned Mail and handle according to business procedure.
Process payments into AS400 billing system.
Process payments into OPEX machine, creating deposits for the bank.
Assist the Director and senior technicians with daily internal control report reviews as needed.
Performs other duties as assigned.
Conforms with all corporate policies and procedures.

Requirements

What you’ll need

H.S. Diploma or Equivalent required.
Less than 2 years of experience.

Benefits

Comp & perks

Medical and Prescription Drug Benefit
Dental Benefit
Vision Benefit
Life Insurance and Disability Benefits
401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
Health Savings Account (HSA)
Flexible Spending Accounts
Tuition Assistance, Training, and Professional Designations
Company-Paid Family Leave
Adoption/Surrogacy Assistance Benefit
Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
Student Loan Refinancing Services
Care.com Membership with Back-up Care, Senior Solutions
Business Travel Accident Insurance
Matching Gifts program
Paid Volunteer Day
Employee Referral Award Program
Wellness programs
Personal Insurance Discount

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

accounts receivablecash postingdata entrypayment processingbank reconciliationremittance processingEFT paymentscredit card paymentsACH paymentsinternal control

Certifications

H.S. Diploma