Senior Claims Specialist – Auto Bodily Injury

Utica National Insurance Group

Claims Specialist at Utica National Insurance Group adjusting complex auto bodily injury claims. Operating independently and consulting on coverage matters in a hybrid role based in Charlotte, NC.

Posted 6/16/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesSenior💰 $72,000 - $91,000 per yearWebsite

About the role

Key responsibilities & impact

Investigate and handle personal and commercial auto bodily injury claims of a complex and serious nature.
Perform special claims investigations and handle matters requiring broad technical claims knowledge.
Operate on an independent basis with little supervision.
Settle claims within assigned authority.
Maintain contact with attorneys concerning serious claim matters.
Review court decisions, law and coverage interpretations.
Broad knowledge and understanding of the law and claim practices.
May assume duties of the Claims Supervisor in the Supervisor's absence.

Requirements

What you’ll need

4-year degree or equivalent experience
1-2 years as Claims Specialist handling auto bodily injury or 3-4 years adjusting experience
Auto bodily injury experience strongly preferred with knowledge of commercial claims preferred
Knowledge of venues including TX, GA, SC, and NC preferred
Licensing Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment.

Benefits

Comp & perks

Medical and Prescription Drug Benefit
Dental Benefit
Vision Benefit
Life Insurance and Disability Benefits
401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
Health Savings Account (HSA)
Flexible Spending Accounts
Tuition Assistance, Training, and Professional Designations
Company-Paid Family Leave
Adoption/Surrogacy Assistance Benefit
Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
Student Loan Refinancing Services
Care.com Membership with Back-up Care, Senior Solutions
Business Travel Accident Insurance
Matching Gifts program
Paid Volunteer Day
Employee Referral Award Program
Wellness programs
Personal insurance discount

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims investigationauto bodily injury claimscommercial claimsclaims adjustinglegal interpretationsettlement negotiationtechnical claims knowledgecourt decision reviewclaims practices

Soft Skills

independent workcommunicationattention to detailproblem-solvingorganizational skills

Certifications

adjuster license