Senior Workers' Compensation Claims Specialist

Utica National Insurance Group

Claims Specialist at Utica National Insurance Group handling serious Workers' Compensation claims in New York jurisdictions. Utilizing customer service and technical skills to settle claims effectively.

Posted 4/23/2026full-timeCharlotte • New York, North Carolina • 🇺🇸 United StatesSenior💰 $71,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Use your customer service experience, investigative skills, and detail orientation to handle serious and complex claims
Communicate with insureds, attorneys, and relevant parties
Use technical claims knowledge and decision making skills to settle claims within assigned authority
Investigate and handle New York Workers' Compensation claims
Perform special claims investigation and handling matters requiring broad technical claims knowledge
Operate independently with little supervision
Settle claims within assigned authority
Review court decisions, law, and coverage interpretations

Requirements

What you’ll need

4-year degree in business administration or equivalent experience
Minimum of 1-2 years as Claims Specialist or 3-4 years adjusting experience
Lost time experience required
Experience with NY jurisdictions preferred
Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims

Benefits

Comp & perks

Medical and Prescription Drug Benefit
Dental Benefit
Vision Benefit
Life Insurance and Disability Benefits
401(k) Profit Sharing and Investment Plan
Health Savings Account (HSA)
Flexible Spending Accounts
Tuition Assistance, Training, and Professional Designations
Company-Paid Family Leave
Adoption/Surrogacy Assistance Benefit
Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
Student Loan Refinancing Services
Care.com Membership with Back-up Care, Senior Solutions
Business Travel Accident Insurance
Matching Gifts program
Paid Volunteer Day
Employee Referral Award Program
Wellness programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims handlinginvestigative skillsdecision makingtechnical claims knowledgeNew York Workers' Compensationcourt decisions reviewcoverage interpretations

Soft Skills

customer servicedetail orientationindependencecommunication

Certifications

adjuster license