Manager, Entertainment Relations

USO

Manager, Entertainment Relations supporting the USO in celebrity talent recruitment and entertainment programming. Implements initiatives to engage high profile talent for diverse USO storytelling and fundraising activities.

Posted 7/11/2026full-timeArlington • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Support the Director of Global Entertainment in the development and implementation of USO entertainment with celebrity talent recruitment and industry relations.
Assist the Director, Global Entertainment Relations in program implementation and manage initiatives and activities that attract, secure and engage high profile celebrity talent for diverse USO programming worldwide and key USO storytelling and fundraising initiatives.
Participate in celebrity recruitment activities including but not limited to planning and implementation, coordinating, sourcing and fulfilling talent requests, and preparing and providing follow-up.
Manage a high volume of entertainment activities, including but not limited to talent/agent solicitation and procurement, in-kind donation classification and handling, distribution and reporting.
Interface with key internal stakeholders, external partners, and audiences as it relates to celebrity engagement requirements and commitments.
Provide talent guidance and assistance to regional teams, with a specific focus on coordinating emerging talent.
Prep program related briefings and electronic presentations including but not limited to strategic plans, work plans, meeting summaries, recruitment inquiries, internal offer letters, and talent confirmations.
Receive and respond to inquiries related to celebrity recruitment.
Maintain internal celebrity profile database.
Track progress on prospective talent requests and performance outcomes.
Research and monitor celebrity publicity trends, events and social media postings.
Maintain departmental knowledge databases, and prepare reports, briefings, and internal communications.
Organize and maintain electronic documentation.
Produce and prepare reports, updates and event metrics.
Assist with general administrative tasks including ordering, processing invoices, credit card reconciliation, procurement requisitions and expense reports.
As required, travel on in support of special events and USO tours in times of heavy volume.

Requirements

What you’ll need

Bachelors Degree in Communications, Marketing, Public Relations or related field
5+ years work experience, preferably in a program/project support role in the sports or entertainment industry, including 1+ years in a supervisory capacity
Relevant experience in a not-for-profit, multicultural, corporate and/or global organization preferred
Working knowledge of music, TV, film, sports, and pop culture
General awareness of complex cultural sensitivities of a variety of domestic and international locations
Strong interpersonal, customer service and problem-solving skills
Ability to interact with USO leadership, the general public and military audiences at a variety of levels with integrity and professionalism
Ability to manage and influence external vendor relationships
Demonstrated proficiency in written and oral communications
Ability to communicate to a diverse audience at a variety of levels using multiple channels with diplomacy, tact and poise
Ability to exercise sound judgment related to controversial and/or culturally sensitive subjects
Knowledge of various software programs including but not limited to Microsoft Office Suite
Prior experience using social media and online communication tools in a business environment preferred
Willingness and ability to work non-standard hours and/or overtime as needed
Must show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities
Ability to quickly and easily adapt to changing organizational needs
Ability to achieve desired results while working collaboratively in a team environment
Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid drivers license
Must be a strong advocate of the USOs mission.

Benefits

Comp & perks

generous paid time off, including volunteer days and military leave
remarkable 401k match
comprehensive benefits
opportunities for training and education reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Program/Project SupportTalent SolicitationEvent Metrics ReportingDatabase ManagementSocial Media Proficiency

Soft Skills

Customer ServiceProblem-SolvingIntegrity and ProfessionalismAdaptabilityAttention to Detail

Certifications

Valid Driver's LicenseBackground Screening