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Uservoice

Software Engineer

Uservoice

Full-stack Software Engineer responsible for building and analyzing AI-driven product feedback systems. Collaborating within a small team to make impactful decisions based on user insights.

Posted 6/9/2026full-timeRaleigh • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
AngularDockerGoKubernetesReactRubyRuby on Rails

About the role

Key responsibilities & impact
  • Work on UserVoice Discovery, our flagship product feedback platform.
  • Build systems that surface patterns and extract signal from noise.
  • Help product teams make better decisions.

Requirements

What you’ll need
  • 3+ years of professional development experience, with a good mix of back-end and front-end skills
  • You're genuinely excited about applying AI/ML techniques to analyze large qualitative data sets — not as a buzzword, but as a real tool for surfacing insight at scale
  • Comfortable with ambiguity
  • Quick to learn new codebases with minimal guidance
  • Proactive
  • Always searching for the best solutions while considering project goals
  • Comfortable with broad requirements and able to work with evolving specifications
  • Languages and Frameworks: Go, Ruby on Rails, React, Tailwind CSS, Angular
  • Databases: Knowledge of both relational and non-relational databases
  • Familiarity with Docker/Kubernetes
  • Experience with AI/LLM tooling, prompt engineering, or applying machine learning techniques to unstructured text — and the curiosity to go deeper

Benefits

Comp & perks
  • Fully paid medical, dental, and vision premiums for employees, with substantial contributions for family coverage
  • 401k
  • Unlimited PTO
  • Flexible Work Week: 4-day work week

ATS Keywords

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Hard Skills & Tools
GoRuby on RailsReactTailwind CSSAngularrelational databasesnon-relational databasesDockerKubernetesAI/ML techniques
Soft Skills
comfortable with ambiguityquick learnerproactivesolution-orientedadaptable to evolving specifications