Founding Strategic Projects Lead, AI Training

UserTesting

Strategic Projects Lead building UserTesting’s AI training business. Delivering customer projects, managing contributor communities, and creating scalable operational systems.

Posted 8/21/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing AI training projects, including end-to-end delivery, contributor management, and operational strategy development. Proficient in project management, analytical skills, and effective communication with stakeholders.

Highest-signal resume keywords

AI Training Project ManagementCross-Functional CollaborationOperational Metrics MonitoringContributor Community ManagementProcess Development and Optimization

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementAnalytical SkillsOperational Strategy DevelopmentSourcing StrategiesQuality AssuranceData OperationsAI Training ConceptsTask DistributionPerformance ModelingRisk Assessment

Soft Skills

Problem-SolvingCommunication SkillsAdaptabilityOwnershipCollaboration

Industry Keywords

AI TrainingContributor ManagementExpert NetworksTalent PlatformsMarketplacesHuman Data OrganizationsRemote WorkU.S. Time ZonesScalable SystemsOperational Capabilities

About the role

Key responsibilities & impact

Own end-to-end delivery of AI training projects from initial customer scoping through successful execution
Assess feasibility, timelines, operational requirements, pricing inputs, and project risks
Develop and execute sourcing strategies for specialized contributor populations
Leverage UserTesting’s network, external recruiting channels, partner partnerships, and creative sourcing approaches
Recruit, onboard, and manage contributor communities
Design scalable workflows covering onboarding, task distribution, contributor communications, quality assurance, escalations, and delivery
Track recruiting progress, activation, throughput, quality, cost, and retention metrics
Proactively adjust plans to ensure successful project outcomes
Balance sourcing strategies, contributor compensation, staffing, quality expectations, and delivery timelines
Serve as primary customer contact throughout project delivery
Translate evolving requirements into clear contributor guidance
Communicate progress, risks, and tradeoffs transparently
Build repeatable processes, scalable systems, and operational capabilities for AI Training business growth

Requirements

What you’ll need

4+ years of experience leading complex, cross-functional projects in operations, strategic programs, consulting, AI training, marketplaces, expert networks, talent platforms, data operations, or similar fast-paced environments
Proven experience managing projects involving large populations of contractors, contributors, participants, experts, or other external workforces
Experience in AI training or human data organizations is strongly preferred
Strong project management and analytical skills
Ability to manage multiple priorities, model project performance, monitor operational metrics, and understand project economics
Demonstrated ownership and problem-solving skills
Ability to thrive in ambiguity, build processes from the ground up, and balance detailed execution with strategic thinking
Excellent written and verbal communication skills
Experience partnering directly with customers and collaborating across cross-functional teams
Familiarity with AI training concepts such as annotation, evaluations, quality assurance, reinforcement learning environments, expert data, or post-training workflows is preferred
Remote within the United States, with the ability to work primarily within U.S. time zones

Benefits

Comp & perks

Equal Opportunity Employer
Inclusive and accessible interview experiences
Interview accommodations available
U.S. Federal E-Verify program participation