UserTesting

Pricing Coordinator

UserTesting

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Consult with internal teams to understand business objectives and participant recruitment needs
  • Evaluate project scope and identify appropriate suppliers to meet sampling requirements
  • Review pricing and apply approved margins in line with company guidelines
  • Prepare clear, accurate feasibility assessments and pricing documentation for internal stakeholders
  • Provide proactive updates throughout the estimate process to ensure alignment and transparency
  • Ensure pricing estimates and related deliverables are completed on time and within budget
  • Develop expertise in internal credit consumption reporting and support operational teams with related inquiries
  • Manage scope changes through structured change orders or phased delivery approaches
  • Maintain consistent day-to-day communication with stakeholders and support Project Managers as needed
  • Stay up to date on new product offerings and enhancements and understand their impact on pricing and feasibility
  • Ensure all work adheres to data privacy, security, and compliance standards

Requirements

  • 2+ years of experience in recruitment feasibility, pricing, sampling, fieldwork management, or related roles within market research, UX/CX, digital marketing, or complex project environments
  • Knowledge of the Market Research, Panel, or UX/CX industry
  • Strong communication skills with the ability to distill complex information and manage stakeholder expectations
  • Demonstrated commitment to delivering high-quality service to internal and/or external customers
  • Strong organizational skills with high attention to detail and a proactive, solution-oriented mindset
  • Ability to collaborate effectively in a cross-functional, team-oriented environment
  • Proficiency in Excel and Google Sheets for data analysis and reporting
  • Familiarity with tools such as Salesforce, Zendesk, Jira, Monday.com, and Google Workspace (preferred)
  • BA/BS degree in Business, Marketing, or related field, or equivalent combination of education and experience
Benefits
  • Inclusive and accessible experiences for candidates
  • Diverse perspectives foster innovation
  • Equal Opportunity Employer
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
recruitment feasibilitypricingsamplingfieldwork managementdata analysisreporting
Soft Skills
communication skillsorganizational skillsattention to detailproactive mindsetsolution-oriented mindsetcollaboration