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Userpilot

People Operations Specialist

Userpilot

People Operations Specialist managing onboarding, offboarding, and HR processes for a global SaaS team. Supporting employees in multiple jurisdictions, including the US and Ireland.

Posted 7/2/2026full-timeAustin • Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Own onboarding and offboarding for employees and contractors across multiple jurisdictions (US, Ireland, and international contractor markets)
  • Administer payroll inputs and coordinate with finance/payroll providers across regions, including PTO accrual, overtime, and benefits administration
  • Maintain HRIS data accuracy and ensure records are current and audit-ready
  • Manage and own recruiting operations: job postings, applicant tracking, interview scheduling, and candidate communications
  • Draft and maintain HR documentation, including offer letters, contracts, policy documents, and handbooks
  • Ensure compliance with local employment law across jurisdictions
  • Support DSAR (Data Subject Access Request) processes and other data privacy obligations related to employee data
  • Partner with managers on performance processes, employee relations matters, and policy questions
  • Contribute to compensation benchmarking and equity/pay-band maintenance

Requirements

What you’ll need
  • 2+ years of experience in People Operations, HR Generalist, or similar roles, ideally at a SaaS or tech company
  • Experience supporting employees across multiple countries (US and EU/Ireland experience is a strong plus)
  • Working knowledge of payroll fundamentals, PTO accrual structures, and benefits administration
  • Familiarity with HRIS platforms and applicant tracking systems
  • Strong understanding of employment compliance basics (EEO, GDPR, local labor law)
  • Excellent written communication skills; comfortable drafting formal HR correspondence and policy language
  • High attention to detail and discretion in handling sensitive/confidential information
  • Comfortable operating with autonomy in a lean, fast-moving team
  • Experience with workforce analytics or device/MDM management coordination

Benefits

Comp & perks
  • Private medical insurance
  • Hybrid structure: 3 days in office, 2 remote
  • 15 days PTO + public holidays
  • 14 days sick leave
  • Training budget, industry events, and conference access

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
OnboardingOffboardingPayroll FundamentalsPTO AccrualBenefits AdministrationApplicant Tracking SystemsWorkforce AnalyticsData Privacy CompliancePerformance ManagementCompensation Benchmarking
Soft Skills
Attention to DetailDiscretionAutonomyCommunication