People Operations Specialist

Userpilot

People Operations Specialist managing onboarding, offboarding, and HR processes for a global SaaS team. Supporting employees in multiple jurisdictions, including the US and Ireland.

Posted 7/2/2026full-timeAustin • Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in People Operations, including onboarding, offboarding, payroll administration, and compliance with employment laws across multiple jurisdictions. Proficient in managing HRIS data, recruiting operations, and drafting HR documentation while maintaining high attention to detail and confidentiality.

Highest-signal resume keywords

People Operations ExperiencePayroll AdministrationHRIS PlatformsEmployment ComplianceWritten Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

OnboardingOffboardingPayroll FundamentalsPTO AccrualBenefits AdministrationApplicant Tracking SystemsWorkforce AnalyticsData Privacy CompliancePerformance ManagementCompensation Benchmarking

Soft Skills

Attention to DetailDiscretionAutonomyCommunication

Industry Keywords

SaaSTech CompanyEEOGDPRLocal Labor Law

About the role

Key responsibilities & impact

Own onboarding and offboarding for employees and contractors across multiple jurisdictions (US, Ireland, and international contractor markets)
Administer payroll inputs and coordinate with finance/payroll providers across regions, including PTO accrual, overtime, and benefits administration
Maintain HRIS data accuracy and ensure records are current and audit-ready
Manage and own recruiting operations: job postings, applicant tracking, interview scheduling, and candidate communications
Draft and maintain HR documentation, including offer letters, contracts, policy documents, and handbooks
Ensure compliance with local employment law across jurisdictions
Support DSAR (Data Subject Access Request) processes and other data privacy obligations related to employee data
Partner with managers on performance processes, employee relations matters, and policy questions
Contribute to compensation benchmarking and equity/pay-band maintenance

Requirements

What you’ll need

2+ years of experience in People Operations, HR Generalist, or similar roles, ideally at a SaaS or tech company
Experience supporting employees across multiple countries (US and EU/Ireland experience is a strong plus)
Working knowledge of payroll fundamentals, PTO accrual structures, and benefits administration
Familiarity with HRIS platforms and applicant tracking systems
Strong understanding of employment compliance basics (EEO, GDPR, local labor law)
Excellent written communication skills; comfortable drafting formal HR correspondence and policy language
High attention to detail and discretion in handling sensitive/confidential information
Comfortable operating with autonomy in a lean, fast-moving team
Experience with workforce analytics or device/MDM management coordination

Benefits

Comp & perks

Private medical insurance
Hybrid structure: 3 days in office, 2 remote
15 days PTO + public holidays
14 days sick leave
Training budget, industry events, and conference access