UserEvidence

Customer Success Manager

• - Flexible position with option to work In-person (in San Luis Obispo, CA, Denver, CO, Nashville, TN, Salt Lake City, UT, or Jackson Hole, WY) or fully remote
• - Large equity stake + competitive salary + benefits
• - Will work directly with the VP build the CS function from ground up
• - Full-cycle customer success including onboarding, implementation, expansion, and retention
• - Opportunity in proven, de-risked market - founders’ first company in this space acquired for $90M+ by SurveyMonkey

Customer Success Manager – Enterprise

Account Executive

• - Own the full sales cycle from prospecting through close and expansion — focusing on $50K–$250K+ ACV deals.
• - Build strategic account plans to land new logos and expand across business units, geos, and teams.
• - Identify whitespace opportunities and develop tailored expansion plays in partnership with Customer Success.
• - Align platform value to each stage of the buyer journey across multiple stakeholders — including CMOs, Heads of Advocacy, Enablement, RevOps, and CS leaders.
• - Collaborate with marketing, SEs, and CS to build demos, business cases, and enterprise-wide solutions.
• - Accurately forecast and report pipeline stages, risk, and expansion potential.