Application Developer

USAN, Inc.

full-time

Posted on: 2/12/2026

Location Type: Hybrid

Location: Norcross • United States

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About the role

Translate customer requirements into technical requirements
Collaborate internally in the SDLC with USAN project managers, business analysts, technical consultants, and Operations counterparts
Develop, test, and maintain solutions for Amazon Connect and related services
Perform problem resolution for existing solutions
Make informed design and configuration decisions
Stay current on upcoming Amazon Connect enhancements, features, and latest contact center trends

Bachelor’s degree in Computer Science
2+ years of experience designing and configuring cloud and/or premise-based ACD-Automatic Call Distribution / Contact Center solutions
Excellent analytical and problem-solving skills
General knowledge of professional software development practices and best practices for the full software development life cycle
Team-oriented and self-motivated
The ability to communicate ideas effectively, to listen to others’ ideas, and to collaborate to arrive at great solutions
Experience with Visual Studio, VSCode, or similar IDEs
Exposure to C#, ASP.Net, Python, NodeJS, SQL, SQL Server, and/or Perl a plus
2+ years experience with React
2+ years experience in web application development

Benefits

Competitive compensation program
Outstanding benefits package (including medical, dental, vision and life insurance)
401(k) plan
Excellent holiday/vacation plans
Employee Referral Bonus Program
Annual performance-based bonus
Ongoing training opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

C#ASP.NetPythonNodeJSSQLSQL ServerPerlReactweb application developmentACD-Automatic Call Distribution

Soft Skills

analytical skillsproblem-solving skillsteam-orientedself-motivatedeffective communicationcollaboration

Certifications

Bachelor’s degree in Computer Science