Supervisor – Data Services

USAble Life

Supervises Data Services team, ensuring operational reliability in data pipelines and analytics. Partners with IT and stakeholders to deliver trusted data products while embedding governance best practices.

Posted 6/30/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $87,000 - $160,000 per yearWebsite

Tech Stack

Tools & technologies

ETL

About the role

Key responsibilities & impact

Supervises the day-to-day work performed by the Data Services team, with a focus on Data Engineering, BI Reporting, and Data Operations / Production Support
This is a hands-on leadership role responsible for work planning, team execution, and operational reliability of data pipelines, data stores, and reporting deliverables
Partners closely with IT and business stakeholders to deliver trusted data products and analytics while embedding data management and data governance best practices (metadata, lineage, data quality, access controls, and standards) into delivery and operations
Responsible for ensuring corporate data assets and reporting outputs supported by the team align with IT policies, security requirements, and applicable regulatory requirements (e.g., HIPAA, Sarbanes-Oxley)
Participates in technical planning for data platform, database, and reporting initiatives; translates roadmap items into executable work
Evaluates operational data and reporting needs; partners with stakeholders to gather requirements and recommend solutions
Plans and tracks delivery for planned and ad hoc work (work requirements, sequencing, estimates, and status reporting)
Provides technical direction (standards, troubleshooting, work procedures) and supports code/solution reviews and operational readiness
Makes recommendations regarding priorities, operational improvements, and data service practices that influence outcomes for the broader functional area
Leads incident response for data pipelines and reporting: triage, root cause analysis, corrective actions, and documentation
Oversees production support practices (monitoring/alerting, deployments, scheduled jobs, runbooks) to meet reliability and SLA expectations
Evaluates and helps implement new data tools/solutions; supports integration of new technologies and initiatives (readiness, migrations, knowledge transfer)
Ensures adoption of data governance and data management practices (metadata, lineage, data quality monitoring, access controls, and reporting governance)
Ensures data and information security practices are followed, including least-privilege access and secure handling of sensitive data (e.g., PHI)
Ensures work is performed in accordance with company policies, department procedures, and established technical standards; reinforces consistent execution across the team
Coordinates work intake and delivery with customers, vendors/Partners, and other IT teams; communicates status, risks, and dependencies
Monitors individual and team performance (timeliness, quality, and SLA adherence); provides feedback, coaching plans, and follow-up to close performance gaps

Requirements

What you’ll need

Bachelor's Degree. May substitute equivalent work experience or demonstrated competency for education
3 – 5 years’ experience as a Team Lead
7+ years IT experience, with 5 of those years focusing on building large scale application development and application system design
Experience managing customer requirements or demands
Must have knowledge of data engineering concepts and practices (data integration, ETL/ELT, scheduling/orchestration, reliability, and operational support)
Must have working knowledge of data management and data governance practices, including metadata, lineage, data quality, stewardship, and reporting governance
Ability to lead day-to-day work delegation, prioritize competing demands, and coordinate delivery across multiple workstreams
Strong customer partnership skills, including requirements clarification, expectation setting, and communicating status/risks clearly
Must have strong analytical and problem-solving skills, including incident triage, root cause analysis, and a preventive improvement mindset
Understanding of security, compliance, and data protection expectations (e.g., HIPAA/PHI, regulatory reporting, retention, appropriate access controls)
Must have strong verbal and written communication skills and ability to collaborate effectively with technical and non-technical stakeholders
Understanding of project delivery practices and basic project management concepts (planning, sequencing, dependencies, and milestones)

Benefits

Comp & perks

Outstanding and affordable benefits package
PTO provided at date of hire
11 paid holidays
401(k) with up to 6% match; fully vested from day 1
Remote opportunities with company-provided equipment
Team-oriented, collaborative group of peers
Career advancement opportunities
Leadership mentoring program
Tuition Reimbursement
Employee Assistance Program
Inclusion Council and Employee Resource Groups
Recharge Days and Volunteer Time Off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ETL/ELTData IntegrationData Quality MonitoringOperational SupportApplication System DesignData Pipeline ManagementData Security PracticesRegulatory ComplianceTechnical DirectionWork Planning

Soft Skills

Customer PartnershipAnalytical Problem-SolvingVerbal CommunicationWritten CommunicationTeam Leadership