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Business Analyst – Level II, Senior – Sales, Account Management
USAble LifeBusiness Analyst supporting Partner Management, Sales, and Account Management at USAble Life. Collaborating cross-functionally to drive strategic initiatives and operational effectiveness.
About the role
Key responsibilities & impact- Works with Partner Management, Sales, Account Management, business stakeholders, and external partners to gather, analyze, document, and communicate business requirements based on current and future business needs
- Establishes metrics to measure the efficiency and effectiveness of projects
- Coordinates with project team members to obtain information related to functionality as it relates to objective development
- Creates and provides functional requirement documents to project team members to identify and resolve any issues
- Contributes to business process improvement and policy analysis work for corporate strategic initiatives
- Serves as the project lead for multiple medium and large complex projects
- Gathers, analyzes, documents, and validates the needs of business stakeholders
- Creates training documents and maintains project files and updates
- Facilitates training on new systems and/or process implementations
Requirements
What you’ll need- Bachelor's degree in a related field or equivalent work experience
- At least 2 years of business process analysis and improvement experience
- Experience working in a team-oriented collaborative environment
- Proven analytical and problem-solving experience
- Ability to document scope of a small to medium project
- Experience with process mapping and formal process documentation
- Strong working knowledge of insurance industry and/or business-related operations and processes
- Strong knowledge of information gathering, planning, and organizing methods and principles
- Intermediate skills in MS Office Word, Excel, Power Point, Visio, and Project
Benefits
Comp & perks- A culture that values employees and celebrates, empowers, and inspires a diverse workforce
- Outstanding and affordable benefits package
- PTO provided at date of hire
- 11 paid holidays
- 401(k) with up to 6% match; fully vested from day 1
- Remote opportunities with company-provided equipment
- Team-oriented, collaborative group of peers
- Career advancement opportunities
- Tuition Reimbursement
- Employee Assistance Program
- Inclusion Council and Employee Resource Groups
- Recharge Days and Volunteer Time Off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business process analysisbusiness process improvementprocess mappingformal process documentationanalytical skillsproblem-solvingscope documentation
Soft Skills
collaborative environmentcommunicationorganizational skillstraining facilitation
Certifications
Bachelor's degree