USAble Life

Product Manager – Dental

USAble Life

full-time

Posted on:

Location Type: Remote

Location: FloridaUnited States

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Salary

💰 $81,000 - $100,000 per year

About the role

  • Responsible for ensuring Dental products remain competitive in the marketplace by working with Sales and other internal/external areas to identify issues and competitive gaps
  • Serves as subject matter expert and point of contact for dental product and contract information
  • Research current market trends and competitor data to identify gaps in the dental offering and maintain dental portfolio
  • Reviews Federal guidelines to determine if product meets regulatory requirements
  • Recommends future products based on market research, customer requests and sales strategies
  • Coordinate’s introduction of dental products to market with sales, marketing and operations
  • Assists in the development of communication plan with each impacted department
  • Creates and provides Sales training as needed
  • Works with print vendors to create collateral materials for open enrollment or marketing campaigns
  • Works with software application vendors to design and maintain dental rating engine and contract management systems
  • Ensure dental products meet business needs and support corporate strategy
  • Maintains Dental product competitiveness by identifying issues, barriers and concerns and recommending appropriate course of action
  • Facilitates resolution of issues
  • Ensures solutions meet business need and overall business direction
  • Participates in cross functional workgroup to discuss ongoing product enhancements and current projects which may impact dental products
  • Analyzes and coordinates the development of new dental products, retirement of outdated products and benefit enhancements based on market trends
  • Reviews dental plans and benefit summaries for accuracy during the proposal process
  • Reviews policy language and coordinates updates to fulfillment/renewal materials with the Blue Partner
  • Works with the Actuary to determine if annual rate changes are needed
  • Revises product proposals, benefits summaries and other legal documents as needs change
  • Works with Marketing to create dental materials
  • Provides product specific information for internal and external customers via manuals, forms and partner specific communication
  • Develops channels such as Dental Sales Administration bulletins, Blogs, Communication bulletins, Website Content for Partners and managed websites and Customer Service bulletins
  • Supports and is involved in enterprise projects
  • Reviews and maintains Blue Plan partner dental website and ensure compliance with CMS guidelines
  • Improves processes, develops procedures and program improvements to meet customer needs and department goals
  • Facilitates projects when necessary to ensure project outcomes
  • Maintains product information on key systems: Collateral Catalog, Sale support tools, rating system and dental websites
  • Responsible for coordination and publication of the Provider Directory by working closely with Provider Relations
  • Maintains professional and technical knowledge by attending workshops, seminars or online classes
  • Performs other related duties and responsibilities as assigned

Requirements

  • Knowledge of Current Dental Terminology (CDT)
  • Knowledge of product life cycle management
  • Self-starter with the ability to work independently under little or no supervision and within time constraints
  • Ability to manage multiple complex tasks and coordinate competing priorities appropriately
  • Advanced knowledge of dental products
  • Experience in coordinating the development, implementation and management of website content
  • Experience in development and execution of branded collateral including content creation and management
  • Advanced knowledge of product development processes including marketing, sales, training, and distribution models
  • A global approach to problem-solving and decision making
  • Excellent interpersonal, communication and presentation skills including the ability to address a wide range of audiences
  • Bachelor's Degree or commensurate experience
  • 3-5 years Dental or Health Insurance experience or 2 or more years supervisory and/or team lead experience or equivalent military experience
Benefits
  • A culture that values employees and celebrates, empowers, and inspires a diverse workforce
  • Outstanding and affordable benefits package
  • PTO provided at date of hire
  • 11 paid holidays
  • 401(k) with up to 6% match; fully vested from day 1
  • Remote opportunities with company-provided equipment
  • Team-oriented, collaborative group of peers
  • Career advancement opportunities
  • Tuition Reimbursement
  • Employee Assistance Program
  • Inclusion Council and Employee Resource Groups
  • Recharge Days and Volunteer Time Off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Current Dental Terminology (CDT)product life cycle managementdental products knowledgewebsite content managementcollateral developmentproduct development processesmarketingsalestrainingdistribution models
Soft Skills
self-starterindependent worktime managementtask coordinationproblem-solvingdecision makinginterpersonal skillscommunication skillspresentation skillsability to address diverse audiences
Certifications
Bachelor's Degree