Business Advisor – Military Affairs

USAA

Business Advisor optimizing military-affairs marketing initiatives for USAA, a financial services organization. Coordinating business processes, military-community events, staffing, and stakeholder engagement.

Posted 8/19/2026full-timeSan Antonio • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $69,920 - $133,620 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management and process optimization, with a strong ability to develop business rules and requirements while effectively communicating with stakeholders. Proficient in utilizing industry technology applications and Microsoft Office tools to support operational reporting and risk management.

Highest-signal resume keywords

Project ManagementProcess ConsultingBusiness Optimization PlanningSalesforceMicrosoft Office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementProcess ConsultingBusiness Optimization PlanningOperational ReportingRisk Management

Soft Skills

Effective CommunicationStakeholder EngagementCollaboration

Tools & Technologies

SalesforceSharePointCRMPortal

Certifications & Qualifications

Bachelor's DegreeAdvanced Degree in Marketing

Industry Keywords

Military MarketingMWR AgreementsBusiness RulesProcess Improvements

About the role

Key responsibilities & impact

Identify opportunities and provide guidance on procedure and process improvements to influence business optimization
Collaborate with enterprise partners to develop business rules, requirements, and artifacts for business projects, processes, and initiatives
Define acceptance criteria and requirements, provide artifacts, obtain approvals, and document business decisions
Coordinate with stakeholders and program/project sponsors to support successful product and initiative implementation
Coordinate training, communications, job aids, and related activities for new processes, procedures, and product changes
Conduct periodic testing against key controls and take necessary actions to address issues
Assist with developing and executing operational reporting
Assist in collecting and documenting business decisions according to enterprise record retention standards
Identify, measure, monitor, and control risks associated with business activities in accordance with risk and compliance policies and procedures
Serve as liaison between Military Affairs, field representatives, and Association partners
Plan and execute large-scale events, including logistics, vendor partnerships, budgets, and on-site coordination
Ensure appropriate staffing and utilization of Member Engagement Teams

Requirements

What you’ll need

Bachelor's degree; OR 4 years of relevant education and/or experience
4 years of project management, process consulting, or business optimization planning experience
Proficient knowledge of industry technology applications such as Salesforce, SharePoint, Portal, CRM, or other industry related applications
Demonstrated experience in developing communications and delivering key information effectively to stakeholders and all levels of management to influence decisions centered around business optimization
Proficient knowledge of Microsoft Office tools
US military experience gained through military service or as a military spouse/domestic partner
Advanced degree in Marketing
Familiarity with military marketing and on-base MWR agreements
Must not require immigration support or visa sponsorship now or in the future

Benefits

Comp & perks

Flexible work environment
Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program with paid holidays
16 paid volunteer hours
Various wellness programs
Career path planning
Continuing education assistance
Pay incentives may be available based on overall corporate and individual performance and at the discretion of the USAA Board of Directors