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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in adjusting bodily injury claims, including negotiation, investigation, and coverage evaluation, while effectively managing claims workload and collaborating with team members. Possesses strong knowledge of auto claims contracts, human anatomy, and relevant state laws.
Highest-signal resume keywords
Injury Adjusting ExperienceAuto Liability Claims Adjusting ExperienceNegotiation SkillsKnowledge of Human AnatomyInsurance Adjuster License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Bodily Injury Claims AdjustmentCoverage EvaluationLoss AssessmentLoss ReservingInvestigation SkillsConflict Resolution SkillsTime ManagementDecision MakingMulti-taskingProblem Solving
Soft Skills
Communication SkillsPrioritization Skills
Certifications & Qualifications
Insurance Adjuster License
Industry Keywords
Auto Claims ContractState Laws and RegulationsLegal LiabilityClaims SettlementCatastrophe Operations
About the role
Key responsibilities & impact- Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations), as well as all auto physical damage associated with those claims
- Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims
- Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines
- Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions
- Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates
- Collaborates and supports team members to resolve issues and identify appropriate matters for escalation
- Partners and/or directs vendors and internal business partners to facilitate timely claims resolution
- Supports workload surges and/or Catastrophe Operations as needed
- May act as an informal resource for team members with less experience
Requirements
What you’ll need- High School or General Equivalency Diploma
- 1 year of injury adjusting experience
- 2 years of auto liability claims adjusting experience
- Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations
- Proficient negotiation, investigation, communication, and conflict resolution skills
- Demonstrated time-management and decision-making skills
- Proven investigatory, prioritizing, multi-tasking, and problem-solving skills
- Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims
- Ability to exercise sound financial judgment and discretion in handling insurance claims
- Proficient knowledge of coverage evaluation, loss assessment, and loss reserving
- Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts
Benefits
Comp & perks- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education