Director of Digital Analytics

USAA

Director of Digital Analytics at USAA leading teams in digital data strategy. Pioneering member experiences through advanced digital analytics.

Posted 7/20/2026full-timeSan Antonio • North Carolina, Texas • 🇺🇸 United StatesLead💰 $164,780 - $314,960 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in data management, analytics, and information delivery, with a strong focus on strategic insights and business outcomes. Proven ability to lead high-performing teams and influence decision-making through effective communication and storytelling with data.

Highest-signal resume keywords

Data ManagementAnalytics LeadershipAgile MethodologiesPeople LeadershipBusiness Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisInformation GovernanceData ReportingComplex Project ManagementStatistical AnalysisQuantitative ResearchData PreparationInformation DeliveryBusiness Solutions TechniquesStrategic Planning

Soft Skills

CollaborationInfluencing DecisionsProblem ResolutionCommunicationThought Leadership

Industry Keywords

Financial ServicesBusiness OperationsEmerging TrendsIndustry PracticesStakeholder Engagement

About the role

Key responsibilities & impact

Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery
Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business’ key stakeholders and cross-CoSA partners
Responsible for successful end to end process of information management, analytics and delivery
Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans
Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions
Leads data reporting to identify reporting opportunities, analytics, and complex projects
Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives
Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution
Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations
Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues.

Requirements

What you’ll need

Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science) OR 4 years of related experience may be substituted in lieu of degree
8 years data and analytics related experience in a complex financial services organization
3 years of people leadership experience in building, managing and/or developing high-performing teams
Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals
Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends
Experience leading projects using Agile methodologies
Experience conducting moderately large scale data analysis using internal and external data to support business decision making
Proven ability to tell a story through data and communicate effectively with executive level leadership.

Benefits

Comp & perks

comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education