USAA

Learning Experience Partner Lead – Technology

USAA

full-time

Posted on:

Location Type: Hybrid

Location: San Antonio • Arizona, Colorado, Florida, North Carolina, Texas, Virginia • 🇺🇸 United States

Visit company website
AI Apply
Apply

Salary

💰 $114,080 - $218,030 per year

Job Level

Senior

About the role

  • Consults with business leaders and HR business partners to assess capability gaps, and recommend learning interventions and up-skilling plans that align with organizational goals
  • Designs and implements learning solutions that can be effectively scaled to enhance workforce proficiency across the organization
  • Leads the design and development of comprehensive learning experiences using instructional design principles, learner-centered methods and modalities
  • Transforms learning experiences by strategically curating high-impact content from both internal and external resources, creating personalized and efficient learning pathways that drive measurable skill development
  • Drives learning innovation by expertly leveraging modern learning technologies, including LMS, LXP, AI-powered search, and collaborative platforms, to create scalable and engaging learning experiences that maximize employee reach and impact
  • Leads cross-functional teams, partnering with Subject Matter Experts (SMEs), instructional designers, and technology specialists, to architect and deliver impactful learning solutions that address critical business challenges and achieve strategic goals
  • Champions a data-driven approach to learning, rigorously measuring program effectiveness through KPIs and diverse evaluation methodologies, to continuously optimize learning initiatives and ensure alignment with evolving business needs and performance objectives
  • Provides coaching and mentoring to other team members in the development and delivery of their work product
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Requirements

  • Bachelor’s degree; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
  • 8+ years in Learning & Development, instructional design, or learning consulting roles
  • Proven ability to consult with stakeholders and translate business needs into learning strategies
  • Experience with curating and organizing digital content ecosystems
  • Fluency with learning platforms and tools, such as LMSs (e.g., Workday, Cornerstone), LXPs (e.g., Degreed, EdCast), authoring tools (e.g., Articulate, Rise), and collaboration tools (e.g., Miro, MS Teams)
  • Strong understanding of adult learning theory, learning science, and agile design methodologies
  • Ability to navigate complex organizational structures and drive results through collaboration and persuasion
Benefits
  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays plus 16 paid volunteer hours
  • various wellness programs
  • career path planning and continuing education

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
instructional designlearning strategiesdata-driven learningagile design methodologiesadult learning theorycontent curationlearning experience designprogram effectiveness measurementKPI evaluationlearning innovation
Soft skills
consultationcollaborationpersuasioncoachingmentoringleadershiporganizational skillscommunicationproblem-solvingstakeholder engagement
ERM

Partner – Decarbonization Strategy

ERM
Senior · Leadfull-time$181k–$244k / yearCalifornia, Illinois, Texas · 🇺🇸 United States
Posted: 1 day agoSource: erm.wd3.myworkdayjobs.com
TD

Manager, Technical Delivery/Partner Management

TD
Senior · Leadfull-time$87k–$139k / yearFlorida, New Jersey, New York · 🇺🇸 United States
Posted: 2 days agoSource: td.wd3.myworkdayjobs.com
CTSHealth - North Carolina

Family Support Partner, High Fidelity Wraparound

CTSHealth - North Carolina
Juniorfull-time$35k–$47k / yearNorth Carolina · 🇺🇸 United States
Posted: 4 days agoSource: recruiting.paylocity.com
CTSHealth - North Carolina

Youth Partner, High Fidelity Wraparound

CTSHealth - North Carolina
Juniorfull-time$35k–$45k / yearNorth Carolina · 🇺🇸 United States
Posted: 8 days agoSource: recruiting.paylocity.com