Director, Product Development – Property

USAA

Director responsible for launching and maturing Valuable Personal Property products for USAA. Leading team to manage product strategy and drive operational improvements.

Posted 7/7/2026full-timeSan Antonio • Arizona, Colorado, Florida, Texas, Virginia • 🇺🇸 United StatesLead💰 $150,960 - $288,530 per yearWebsite

About the role

Key responsibilities & impact

manage a team responsible for overseeing and managing the launch and maturation of Valuable Personal Property products into target strategic markets
drive personal property (contents) strategy across all property products
provide leadership, product expertise and support for initiatives related to product development, compliance, operational and process improvements, claims management, vendor management, product documentation, fulfillment, and/or system releases
develop digital first products supporting the needs and risks of USAA Members
oversee the development and launch new innovative product offerings as well as auxiliary/enhanced features/services for existing products
generate creative product and coverage solutions for member needs
maintain thorough level of knowledge of business and underwriting performance for products in scope
responsible for post-launch maintenance and underwriting of 'new in market' products based on product performance, member needs and competitive changes
lead a team to analyze internal and external data and member information to support formulation of product strategy and enhance competitive intelligence
communicate the new product value proposition across teams and levels of leadership
ensure product development team delivers sales support to all distribution channels
coordinate with relevant control partners to ensure product offerings are compliant with all applicable laws and regulations
coach and develop employees belonging to the product development team to drive maximum performance and engagement levels

Requirements

What you’ll need

Bachelor's degree in Business, Marketing, Supply Chain, or Statistics; OR 4 years of relevant education and/or experience.
8 years relevant industry experience in Actuary, Underwriting, Marketing, or Operations to include direct product management experience.
3 years of direct team lead or management experience.
Experience developing product strategies, product plans and product roadmaps.
Demonstrated experience in developing, deploying and supporting product and/or integrated suite of products.
Knowledge and application of Product Development Life Cycle (PDLC).
Experience leading an agile product development process, managing multiple products simultaneously.
Exceptional communicator and engaging storyteller with a flair to communicate effectively with executives.

Benefits

Comp & perks

comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Product Strategy DevelopmentProduct Roadmap CreationClaims ManagementVendor ManagementOperational ImprovementsData AnalysisUnderwriting KnowledgeMarket AnalysisDigital Product DevelopmentCompliance Management

Soft Skills

Engaging StorytellingCoaching and DevelopmentEffective Communication