Executive Operational Planning Manager

USAA

Operational Planning Manager providing strategic support and coordination of initiatives for senior leadership at USAA. Assisting in the development and implementation of operational plans within business operations.

Posted 6/27/2026full-timeSan Antonio • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $93,770 - $179,240 per yearWebsite

About the role

Key responsibilities & impact

Responsible for providing support to the senior-most leaders through the prioritization and coordination of key deliverables and activities that drive interpretation of business operations and/or Centers of Excellence (CoE) analyses and initiatives, and the development of appropriate action plans and responses to address business issues and/or compliance and regulatory issues
Assists in the development and implementation of strategic and operational plans that drive success within key results areas
Acts as liaison between business operations, both within and across CoSAs, enterprise CoEs and the Function or Line of Business staff member
Provides moderate communications support to senior leadership for Board/Council/Committees, strategic or operational planning events, monthly business meetings, and/or compliance and regulatory requirements
Facilitates tactical and operational planning and implementation processes to assure that management is knowledgeable of process, goals, objectives and strategies
Monitors, coordinates, documents, and communicates progress toward achievement of business goals, objectives, strategies and action plan results
Evaluates the relevance of messages for intended audience and ensures consistency and accuracy
Provides advice and guidance and negotiates approval of communication materials with executive management and subject-matter experts prior to securing final approval from senior executive or Executive Leadership Team member
Ensures deliverables meet established standards of appearance and content and that all logistical requirements are satisfied
Responsible for the development, coordination and timely submission of relevant, broader level ELT and Board/Council/Committee driven requirements
Provides oversight and support to project teams in development and implementation of departmental employee events and business conferences
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Requirements

What you’ll need

Bachelor’s Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree
6 years of project/program management experience supporting senior level executives, corporate event planning and/or managing executive level communications
Ability to build strong relationships and to work with all levels within the organization
Experience developing executive level briefings in support of EC, CEO and BoD deliverables
Demonstrated capability to navigate in a fast-paced environment and prioritize tasks with competing deadlines
Demonstrated ability to manage confidential information
Ability to interact and collaborate positively with executive leadership and communicate concepts clearly
Advanced knowledge of Microsoft Office Suite to include: Word, Excel and PowerPoint

Benefits

Comp & perks

comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementprogram managementexecutive level communicationsevent planningstrategic planningoperational planningrisk managementcompliancebusiness analysiscommunication materials development

Soft Skills

relationship buildingcollaborationcommunicationnegotiationprioritizationconfidentialityadaptabilitytactical planningorganizational skillsleadership support