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USAA

Director, Business and Data Analytics

USAA

Director of Business and Data Analytics at USAA responsible for development and implementation of Data and Analytics functions. Leading strategy and vision in support of the Bank Business Risk & Controls programs.

Posted 6/21/2026full-timeSan Antonio • Texas • 🇺🇸 United StatesLead💰 $164,780 - $314,960 per yearWebsite

About the role

Key responsibilities & impact
  • Responsible for the development and implementation of multiple Data and Analytics sub-functions within USAA Bank Data, Analytics & Modeling
  • Lead the short-term and long-term strategy and vision of the assigned sub-functions in support of Bank Business Risk & Controls (BBRC) strategic risk programs
  • Working with business partners and peers to set objectives across the different sub-functions that align with enterprise strategies
  • Oversee and coordinate the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-CoSA partners
  • Responsible for successful end to end process of information management, analytics and delivery
  • Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans
  • Provide thought leadership and system thinking to influence relevant data, information, and application architecture decisions
  • Leads data reporting to identify reporting opportunities, analytics, and complex projects

Requirements

What you’ll need
  • Bachelor's degree in Statistics, Mathematics, Operations Research, Engineering, or quantitative field; OR 4 years of relevant education and/or experience
  • 8 years data and analytics related experience, generating results in a complex financial services organization
  • 3 years of people leadership experience in building, managing and/or developing high-performing teams
  • Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals
  • Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends
  • Experience leading projects using Agile methodologies
  • Experience conducting moderately large-scale data analysis using internal and external data to support business decision making
  • Proven ability to tell a story through data and communicate effectively with executive level leadership

Benefits

Comp & perks
  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays plus 16 paid volunteer hours
  • various wellness programs
  • career path planning and continuing education

ATS Keywords

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Hard Skills & Tools
data analysisanalyticsinformation managementdata reportingAgile methodologiesquantitative analysisapplication architecturecomplex project managementstatistical analysisdata visualization
Soft Skills
leadershipcollaborationinfluencingcommunicationstrategic thinkingbusiness acumenteam managementproblem-solvingstorytelling through datastakeholder management