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USAA

Licensed Retirement Income Advisor – Sales & Planning

USAA

Retirement Income Advisor at USAA, providing financial security guidance and retirement income strategies. Engaging with clients for personalized financial advice and assessment of their needs.

Posted 6/17/2026full-timeSan Antonio • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $63,590 - $121,530 per yearWebsite

About the role

Key responsibilities & impact
  • Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls.
  • Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plans, as well as executive and retirement benefits for federal and military employees.
  • Documents relevant information as it relates to building a retirement income portfolio.
  • Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age.
  • Develops and communicates appropriate retirement income strategies based on individual member needs.
  • Provides advanced retirement planning advice, tax-efficient distribution options, health expense budgets, insurance solutions, estate planning and enhanced solutions like long term care products.
  • Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill.
  • Motivates member to take action on recommendation(s) and overcomes objections using advanced sales techniques and persuasion skills.
  • Implements recommendation(s).
  • Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation.
  • Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services.
  • Integrate risk management tools, products, and strategies to create an effective retirement income plan.
  • Expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns.
  • Serves as a resource to less experienced team members on escalated issues of a routine nature.
  • Guides and influences less experienced team members.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

What you’ll need
  • High School Diploma or General Equivalency Diploma required.
  • Active Group 1 Life license and required maintenance or ability to acquire within 90 days of hire.
  • Required maintenance of FINRA Series 7 license.
  • Required maintenance of FINRA Series 66 ( OR BOTH 63 and 65 ) license.
  • Must be able to successfully pass background check and meet all USAA and regulatory requirements.
  • Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions.
  • 4 years of financial industry experience to include retirement income planning and /or sales experience.
  • Experience delivering frequent written and oral communication.
  • Experience processing and analyzing information.
  • Experience fulfilling requests and meeting deadlines.
  • Experience resolving conflict and negotiating.
  • Experience multi-tasking in an operating systems environment.
  • Experience participating in or leading teams.
  • Successful completion of a job-related assessment may be required

Benefits

Comp & perks
  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays plus 16 paid volunteer hours
  • various wellness programs
  • career path planning and continuing education

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
retirement income planningadvanced retirement planningtax-efficient distribution optionsinsurance solutionsestate planninglong term care productsrisk management toolsfinancial product recommendationssales techniquesfinancial analysis
Soft Skills
communicationpersuasionmotivationconflict resolutionnegotiationteam leadershipmulti-taskingproblem-solvingcustomer servicecoaching
Certifications
Group 1 Life licenseFINRA Series 7 licenseFINRA Series 66 licenseFINRA Series 63 licenseFINRA Series 65 license