Process Automation System Engineer
Emerson
Lead IT Systems Analyst
USAA
full-time
Posted on:
Location Type: Hybrid
Location: San Antonio • Arizona, North Carolina, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $114,080 - $218,030 per year
Job Level
Senior
About the role
- Serves as the primary conduit between IT delivery functions and the business functions through which their technical requirements flow
- Actively contributes to successful delivery by partnering with Program Management to understand and drive plans for strategy, transformation and operations
- Accountable for ensuring readiness of scope, business goals and objectives prior to project initiation
- Delivers coaching, mentoring and just-in-time training to team members through quality reviews and observation
- Collaborates with IT function Architects on road maps and upgrade strategies
- Performs high-level analyses on technical topics for pre-project and project topics
- Supports Project Management and Practice leads with policy, procedures, and governance
- Participates in process improvement initiatives in support of project strategy efforts
- Serves as Voice of the Customer for Analyst community
- Leads innovative opportunities to improve efficiency and productivity for the Analyst role
- Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost-effective manner
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Requirements
- Bachelor’s Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
- 8 years of experience in business and/or project management, business/system requirements and technical analysis
- Expert knowledge of multiple solution delivery life cycles and Business Management methodologies (Waterfall and Agile)
- Expert working knowledge of business productivity products, tools and applications
- Subject matter expert understanding of system architecture and knowledge of solution development concepts
- Extensive experience in requirements management, from conception definition to implementation
- Extensive experience with modeling techniques (e.g. UML) and use case development
- Experience with one or more software development frameworks
- Systems experience in Insurance Sales or Service (preferred)
- Experience with front-end member-facing channels (Digital, Chat, Voice) (preferred)
- Ability to interact with Business teams and map asks to technology solutions
- Must be in office 4 days per week and based in San Antonio, TX; Plano, TX; Phoenix, AZ; or Charlotte, NC
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays
- 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education
- employees may be eligible for pay incentives based on overall corporate and individual performance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business managementproject managementtechnical analysisrequirements managementmodeling techniquesUMLsolution delivery life cyclesAgileWaterfallsolution development concepts
Soft skills
coachingmentoringcollaborationprocess improvementrisk managementcommunicationleadershipcustomer advocacyanalytical thinkingproblem-solving
