Lead Digital Product Manager

USAA

Digital Product Manager Lead at USAA managing the Enterprise Workflow Solutions team. Responsible for defining workflow strategies and ensuring the modernization of operational workflows.

Posted 6/3/2026full-timeSan Antonio • Arizona, Colorado, Florida, North Carolina, Texas • 🇺🇸 United StatesSenior💰 $143,320 - $273,930 per yearWebsite

About the role

Key responsibilities & impact

Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance.
Leads team and stakeholders to envision, define, and translate Digital or Technology product and experience opportunities into initiatives and drives execution strategy.
Shepherds highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs.
Drives, quantifies, and defends Digital and Technology product and experience investments through Business Case artifacts and hypotheses.
Continuously leverages expert data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs.
Guides team to generate meaningful insights through a variety of tools and resources to uncover areas of opportunity for improvements; follows through to ensure applicable improvements are implemented.
Sets the standard for preparing compelling presentations, and other forms of communication to communicate complex concepts to a diverse audience, including senior leadership.

Requirements

What you’ll need

Bachelor's degree; OR 4 years of relevant education and/or experience
8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing.
Comprehensive knowledge of Technology/Digital products and emerging technology platforms, applications data analysis and research techniques and standards.
Proven track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership.

Benefits

Comp & perks

comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Digital Product ManagementTechnology Product ManagementData AnalysisMarket IntelligenceBusiness Case DevelopmentKPI AnalysisUser ExperienceProcess EngineeringResearch TechniquesAnalytical Rigor

Soft Skills

Problem-SolvingCommunicationLeadershipCollaborationPresentation SkillsInfluencingStrategic ThinkingStakeholder ManagementInsight GenerationExecution Strategy