Go-To Market Manager

USAA

. Define and maintain program strategies commensurate with the level of risk, size, and complexity to ensure individual efforts align with organizational goals .

Posted 5/22/2026full-timeSan Antonio • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $103,450 - $197,730 per yearWebsite

About the role

Key responsibilities & impact

Define and maintain program strategies commensurate with the level of risk, size, and complexity to ensure individual efforts align with organizational goals
Responsible for providing input and recommendations on multi-year business plans to deliver business capabilities and define execution approach to achieve business goals while reducing risk and delivering early business value
Facilitate meetings with executive management and project/program sponsors to define solutions and delivery
Prepare reports that provide stakeholders and management with status updates to include identifying risks or issues
Perform analysis, root cause identification and development and recommendation of key work products
Negotiate agreements, settle disputes equitably and diffuses situations
Negotiate program tradeoffs with IT and the business as the program develops to ensure alignment of demand to capacity
Adhere to EPMO processes, procedures, controls, standards, tools, and templates (as required)
Adhere to governance rigor required for work efforts
Drive the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Requirements

What you’ll need

Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
Minimum 6 years’ project and/or program management experience, including experience defining a new program and/or managing large-scale projects
Proficient experience in Principles of Project, Program or Portfolio Management to develop multi-year business plans
Proficient knowledge of program efforts management tools and methodologies
Understanding and demonstrated application of risk management policies and procedures
Knowledge of program management methodology and techniques; program performance evaluation and change management principles
Experience maintaining and reporting on work effort(s) budgets/methodologies
Proficient experience in USAA’s change management methodology or similar industry change management methodology
Demonstrated experience using knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals

Benefits

Comp & perks

comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementprogram managementportfolio managementrisk managementchange managementbusiness analysisbudget managementprogram performance evaluationroot cause analysisnegotiation

Soft Skills

communicationleadershipproblem-solvingstakeholder managementconflict resolutionstrategic thinkingorganizational skillsfacilitationcollaborationadaptability