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About the role
Key responsibilities & impact- Responsible for development of digital first products supporting the needs and risks of USAA Members
- Leads development and launch of new innovative product offerings as well as auxiliary/enhanced features/services for existing products.
- Responsible for maintaining thorough level of knowledge of business and underwriting performance for products in scope.
- Responsible for post-launch monitoring, maintenance and underwriting of 'new in market' products based on product performance, member needs and competitive changes in the market.
- Develop recommendations to launch new products and the evaluation and decision to buy/build or ally for individual product(s).
- Generate creative product and coverage solutions for members needs to ensure a dynamic product development pipeline exists.
- Conduct complex analysis of internal and external data and member information to support formulation of product strategy and enhance competitive intelligence.
- Develop and communicate the new product value proposition for individual products.
- Ensure sales support is delivered to all distribution channels so that the new product is properly positioned to members.
- Lead the analysis and evaluation of new product performance metrics to make changes to offerings, if necessary, prior to full launch.
- Coordinate with relevant control partners to ensure product offerings are designed and implemented in compliance with all applicable laws and regulations.
Requirements
What you’ll need- Bachelor's Degree in Business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience may be substituted in lieu of degree.
- Minimum 8 years’ relevant experience in Actuary, Underwriting, Marketing, Operations, Financial Services or relevant military experience.
- Extensive experience in developing, deploying and supporting products and/or integrated suite of products.
- Experience working through agile product development process, managing multiple products simultaneously.
- Knowledge and application of Product Development Life Cycle (PDLC).
- Creative problem solver with hands on experience in problem framing, qualitative & quantitative research, running product experiments, hypothesis testing and prototyping.
- Navigates through ambiguous contexts with confidence.
- Ability to break large complex initiatives into smaller manageable features and capabilities and deliver them early and often.
Benefits
Comp & perks- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product developmentproduct performance metricsdata analysisqualitative researchquantitative researchhypothesis testingprototypingagile product developmentProduct Development Life Cycle (PDLC)creative problem solving
Soft Skills
leadershipcommunicationorganizational skillsproblem framingnavigating ambiguitycollaborationstrategic thinkingdecision makingcreativityadaptability