Director, Bank Agile Product Management – HELOC

USAA

. Leads an agile team(s) assigned to developing solutions for implementing the Bank's business objectives aligned to the department and company strategy .

Posted 5/21/2026full-timeSan Antonio • Arizona, Florida, North Carolina, Texas • 🇺🇸 United StatesLead💰 $143,320 - $273,930 per yearWebsite

About the role

Key responsibilities & impact

Leads an agile team(s) assigned to developing solutions for implementing the Bank's business objectives aligned to the department and company strategy
Responsible for creating and implementing policies and processes for delivering agile methodologies that will meet business results and are aligned to strategic business objectives and required outcomes
Accountable for Team-of-Teams level Objectives and Key Results (OKRs), as well as team-level OKRs; empowers teams within the Bank to deliver business outcomes against their OKRs
Manages project assignments and prioritization of work for Agile teams
Oversees deliverables to ensure they are progressing in a timely manner and are aligned to objectives
Makes data driven decisions as needed related to funding and resource allocation
Leads positive team dynamics, encourages collaboration and drives achievement of goals and OKRs
Ensure assigned Bank projects are completed within financial regulatory and compliance policies and that risk issues identified are mitigated as required
Applies expert knowledge and removes escalated impediments to the team's success and assists in conflict resolution, issue and dependency management
Coordinates, coaches, supports and guide leaders and teams in Agile principles, values and practices
Maintains stakeholders informed of project status to include Senior Leaders
Builds consensus with alliances across the organization
Assesses, utilizes, and partners with external resources and partners to meet agreed upon expectations
Shares information about the portfolio's output and direction with other Team of Team Leads and stakeholders to ensure alignment across the organization
Builds and oversees a team dedicated to excellence through recruiting, developing, retaining, coaching, guiding, performance management and managerial activities
Has full management responsibility for some members of the Agile team, e.g., Product Owner from their own business area, including responsibilities for hiring, firing, development and providing input on compensation decisions
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Requirements

What you’ll need

Bachelor's Degree OR 4 years of related experience may be substituted in lieu of degree
8 years' experience in product development, process improvement, project delivery, or business/requirements analysis
2 years of that experience within a financial services organization
3 years of direct team leadership experience or leading large matrixed, cross-functional teams
Experience in marketing, strategy, digital, process, or user experience design within a financial organization
Agile Scrum best practices and experienced being a product owner for a scrum team
Knowledge and experience of multiple technical software delivery methodologies such as Agile, and SAFe
Experience analyzing business requirements, process flows and use cases to drive decisions and identify opportunities to streamline business processes and end-to-end payments flows in accordance with risk management framework and regulatory, and network requirements
Comprehensive experience in applicable banking regulatory and compliance policies

Benefits

Comp & perks

comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Agile methodologiesScrumSAFeproduct developmentprocess improvementproject deliverybusiness analysisrisk managementcompliance policiesuser experience design

Soft Skills

team leadershipcollaborationconflict resolutioncoachingstakeholder managementperformance managementdecision makingempowermentcommunicationconsensus building