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About the role
Key responsibilities & impact- Leads the implementation of strategic tasks that align programs with business strategy
- Responsible for developing multi-year business plans
- Works with program sponsors and cross-functional teams to evaluate, plan and develop scope
- Prepares reports that provide stakeholders and management with status updates
- Ensures all team members understand how to work together
- Assists in the development of performance metrics, dashboards, and management tools
- Directs analyses, root cause identification and development and recommendation of key work products
- Identifies potential new program opportunities
- Defines and maintains multiple program strategies
- Negotiates agreements, settles disputes equitably
- Mentors Program Managers
- Adheres to EPMO processes, procedures, controls, standards, tools, and templates
- Drives the adoption and sustainment of changes within the organization
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
Requirements
What you’ll need- Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree
- 8 years of project and / or program management experience
- Demonstrated experience using Waterfall or Agile methodologies
- Advanced understanding and demonstrated application of risk management policies and procedures
- Comprehensive knowledge of program management methodology and techniques
- Proficient experience in USAA’s change management methodology or similar industry change management methodology
- Extensive experience developing, maintaining, and reporting on large cost work effort(s) / program budgets
- Stakeholder management and influencing skills
- Expert level of experience in Principles of Project, Program or Portfolio Management
- Demonstrated expert experience using knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals
Benefits
Comp & perks- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementprogram managementrisk managementWaterfall methodologyAgile methodologychange managementbudget managementperformance metricsdashboard developmentstakeholder reporting
Soft Skills
leadershipmentoringnegotiationteam collaborationinfluencingcommunicationstrategic planningproblem-solvingroot cause analysisorganizational skills