Senior Design Producer

USAA

. Serves as primary point of contact for Association business partners and stakeholders to define the business and design requirements for moderately complex to complex projects .

Posted 5/16/2026full-timeSan Antonio • Arizona, Colorado, Florida, North Carolina, Texas • 🇺🇸 United StatesSenior💰 $114,080 - $218,030 per yearWebsite

About the role

Key responsibilities & impact

Serves as primary point of contact for Association business partners and stakeholders to define the business and design requirements for moderately complex to complex projects
Evaluates, plans, and organizes work and resources for the execution of design solutions from concept to production release, accountable for meeting quality targets and achieving program and project milestones within established timeframes and budget
Oversees team meetings, rituals, and activities to keep project efforts on track and creates communications that provide insight on progress against key project deliverables, milestones, and metrics
Monitors projects for issues or documented risk and oversees risk management by using established project management processes that address execution challenges associated with quality, schedule and costs
Facilitates the removal of obstacles and impediments to the design team and facilitates the resolution of design issues through an understanding of business and design objectives
Facilitates the alignment of stakeholders across projects, teams, and functions by identifying and responding to stakeholder needs and guides approvals with cross-functional partners and stakeholders
Manages design research efforts and contributes to the creation of design solutions by generating ideas and creating design artifacts informed by advanced knowledge in human-centered design process and methodologies
Oversees multiple design solutions through appropriate quality and compliance controls and check points and contributes to the development or continuous improvement of design processes, procedures, standards and guidelines to optimize organizational performance in the delivery of business value to members and employees
Serves as a mentor to peers and oversees the efforts of team members
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Requirements

What you’ll need

6 years of experience with business analysis or project and program management in a relevant design field, such as User Experience, User Interface Design, Digital Product Design, or Web Design
Advanced facilitation, negotiation and consensus building skills
Advanced communication skills experienced in presenting to Senior and Executive leaders
Demonstrated experience with Agile frameworks and methodologies such as Scaled Agile Framework (SAFe), Scrum, and Kanban
Advanced experience with Program and/or Project Management methods and tools

Benefits

Comp & perks

comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business analysisproject managementprogram managementAgile frameworksScaled Agile Framework (SAFe)ScrumKanbanhuman-centered designdesign researchdesign solutions

Soft Skills

facilitationnegotiationconsensus buildingcommunicationmentoringstakeholder managementproblem-solvingteam leadershiporganizational skillsrisk management