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About the role
Key responsibilities & impact- Participates in the development of digital first products supporting the needs and risks of USAA Members.
- Supports efforts to develop and launch new innovative product offerings as well as auxiliary/enhanced features/services for existing products.
- Advises others in the launch of new products and in the evaluation and decision to buy/build or partner.
- Generates creative product and coverage solutions for member needs to ensure a dynamic product development pipeline exists.
- Responsible for maintaining knowledge of business and underwriting performance for products in scope.
- Analyzes internal and external data and member information to support formulation of product strategy and enhance competitive intelligence.
- Conducts analysis of key data to support on-going monitoring, maintenance and underwriting of existing 'new in market' products based on product performance, member needs and competitive changes.
- Develops and communicates the new product value proposition for product enhancements/features.
- Guides Member Contact teams on how to effectively use sales guides and provides education on new products and services, including new offerings and enhancements to existing features.
- Analyzes and evaluates new product performance metrics to recommend offering change, if necessary, prior to full launch.
- Coordinates with relevant control partners to ensure product offerings are designed and implemented in compliance with all applicable laws and regulations.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Requirements
What you’ll need- Bachelor's Degree in Business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience may be substituted in lieu of degree.
- 6 years relevant experience in Actuary, Underwriting, Marketing, Operations, Financial Services or relevant military experience.
- Experience conducting research, compiling and analyzing data, and identifying trends that have supported product decisions.
- Demonstrated experience in developing, deploying and supporting product and/or integrated suite of products.
- Knowledge and understanding of Product Development Life Cycle (PDLC).
Benefits
Comp & perks- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisproduct strategyproduct developmentproduct performance metricscompetitive intelligencerisk managementunderwritingmarket researchproduct value propositionproduct development life cycle
Soft Skills
communicationcreativityadvisorycollaborationeducationproblem-solvinganalytical thinkingdecision-makingcoordinationleadership
