Executive Director, Business Data and Analytics

USAA

. Responsible for strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics, and information delivery.

Posted 5/13/2026full-timeSan Antonio • Arizona, Colorado, Florida, North Carolina, Texas, Virginia • 🇺🇸 United StatesLead💰 $195,230 - $351,410 per yearWebsite

About the role

Key responsibilities & impact

Responsible for strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics, and information delivery.
Leads the strategy of the sub-functions by establishing and executing a vision for the delivery of information and analytics platforms and solutions to the business’ key stakeholders and cross-CoSA partners.
Provide oversight for successful end to end process of information management, analytics and delivery.
Provides thought leadership and participate in developing talent across the USAA Data and Analytics Community.
Keeps current of industry leading practices and advances in data and analytics as well as the business associated with the assigned CoSA.
Leads the team(s) in the development of new techniques and best practices that deliver effective reporting/analytics to meet goals and objectives that align to strategy.
Responsible for overseeing the implementation of processes and procedures within a CoSA in adherence with Information Governance policy and standards.
Responsible for the development of a successful team’s training/education plans, automated systems, technical tools, staffing/organizational requirements, and expense budget.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

What you’ll need

Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science);
10 years data and analytics related experience, driving results in a complex financial services organization.
4 years of people leadership experience in building, managing and/or developing high-performing teams.
Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals.
Executive-level business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends.
Experience leading projects using Agile methodologies.
Experience conducting large scale data analysis using internal and external data to support business decision making.
Proven ability to tell a story through data and communicate effectively with senior leadership.
Ability to understand business requirements, KPIs and convert into analytical hypothesis in a structured and logical manner along with solution identification.
Experience with large complex database systems & architecture, structured & unstructured data; with diverse analytics methodologies and approaches; expert ability to connect data/metrics to business metrics/results.
Deep understanding of risk management and compliance practices with experience developing data strategies that mitigate risk.

Benefits

Comp & perks

comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data storagedata preparationdata explorationinformation governanceanalyticsreportingAgile methodologieslarge scale data analysisdatabase systemsanalytics methodologies

Soft Skills

leadershipcollaborationinfluencing decisionscommunicationstrategic thinkingproblem-solvingteam developmentrisk managementorganizational skillsbusiness acumen

Certifications

Bachelor's Degree in StatisticsBachelor's Degree in MathematicsBachelor's Degree in Operations ResearchBachelor's Degree in EngineeringBachelor's Degree in FinanceBachelor's Degree in Social ScienceBachelor's Degree in Behavioral Science